Senior Communications Practitioner - Crisis Communications

About the role

Mueller Communications, a well-established and highly regarded communications and marketing firm, is seeking experienced senior-level communications professionals with strong crisis communications experience. This position offers a unique opportunity to develop and lead strategy, manage teams through execution, participate in new business development efforts, and counsel clients through communications challenges from crises to awareness-building campaigns. We take a collaborative problem-solving approach and this role is ideal for someone who enjoys being part of and leading close-knit teams, as well as growing themselves and others through mentorship and challenging client work.

Responsibilities

• Project & Team Management: Lead and oversee client team activities, including projections, monthly planning, and regular internal client reviews. Ensure appropriate staff are assigned to projects.
• Client Management:
  • Present recommended solutions to client challenges, as well as forward-thinking, proactive growth opportunities.
  • Demonstrate “value add” to client relationships.
• Crisis Communication:
  • Oversee the initial intake, implementation, and execution of a crisis plan, including responding beyond standard business hours as necessary (with the support of other staff).
  • Bring appropriate staff to the table, ensuring responses and approaches align with client expectations.

Requirements

• 10+ years of PR or communications experience, particularly in crisis communications.
• Positive, problem-solving attitude.
• Prior agency experience is a plus.
• Demonstrated desire to teach and mentor junior staff, and promote a positive team mentality.

Benefits

• Competitive salary, 401(k) and profit-sharing, bonuses, and comprehensive health and wellness benefits.
• Award-winning culture: Milwaukee Business Journal’s Best Place to Work 7 years running (2020–2026).
• Flexible hybrid working model prioritizing work/life balance.
• Professional development opportunities, including paid membership in professional associations and internal lunches.
• One-of-a-kind concierge program dedicated to improving workplace satisfaction, celebration, and organization.
• Regular happy hours and company outings to socialize and strengthen team bonds.
• Beautiful, newly renovated modern workspace designed for collaboration.
• Fully stocked kitchen to support team members during busy workdays.