Senior Communications Manager

About The Role

The Senior Communications Manager is a critical individual contributor role reporting to the Head of Communications. Part relationship-builder, part storyteller, part PR tactician, your job is to tell our story, and make sure the world's top business and tech journalists, podcasters, and conference organizers think of Cresta first.

Responsibilities

• Build and deepen relationships with top-tier business and tech journalists, editors, and podcasters
• Drive earned media strategy for major announcements, including corporate news, partnerships, product milestones, and industry leadership moments
• Partner cross-functionally with Marketing, Legal, HR, Product, and more to align communications with business objectives
• Spot stories and moments where Cresta's story deserves to be told and make sure that it is
• Perform media outreach, draft press releases and other materials that carry our message, prep executives for interviews, and work on high-priority announcements, milestones, speaking opportunities, and award submissions

Qualifications

• 6+ years of progressive communications experience, with significant time in corporate communications roles at high-growth B2B AI/technology companies
• Exceptional written and verbal communications skills: you are among the sharpest writers in any room, with the ability to adapt voice across audiences and formats
• Sharp instincts for messaging and narrative: you know how to find the story inside any business update
• Established relationships with journalists, editors, and podcasters covering enterprise tech and AI
• Outstanding media skills: you have a pulse of the trending market topics and understand how to tap into those across traditional and emerging media
• Strong project management skills; able to manage multiple high-priority workstreams simultaneously without sacrificing quality
• Comfort executing on a high volume of projects without a large supporting team

Preferred Qualifications

• Experience building narratives for a company transitioning from challenger to category leader
• Experience in customer experience technology or CX AI