Senior Commercial Service Center Representative

Responsibilities

• Complete service requests on complex commercial accounts including advanced certificates of insurance, endorsements, and renewal reviews.
• Maintain a high level of knowledge of Farm Bureau commercial products to be a trusted resource on coverage and risk evaluation for agency and home office staff.
• Stay current on product changes.
• Maintain knowledge of Farm Bureau systems and procedures as they relate to job functions.
• Identify, recommend, and enact procedural changes to improve job efficiency and effectiveness.
• Look for ways to streamline and facilitate policy handling.
• Support agents and field staff as they learn to use Farm Bureau Insurance and FB Partner Group products and procedures.

Qualifications

• High school diploma or equivalent required.
• Two to three years insurance related experience required.
• Experience using Microsoft Word, Excel, and PowerPoint required.
• Valid driver license with an acceptable driving record.
• P/C License required.
• Designations in AINS or CIC required, or actively being pursued.
• Must be willing to pursue self-development training.
• Associate degree preferred, with a focus on marketing, business administration, management, insurance, or finance.
• One year of professional office experience is preferred.

Benefits

Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.