Senior Commercial Sales Associate (US)

About the role

The Senior Commercial Sales Associate (US) will partner with Regional Vice Presidents and Relationship Managers in managing the day-to-day commercial loan support in the Regional Bank.

Responsibilities

• Partners with Regional Vice Presidents and Relationship Managers in managing the day-to-day commercial loan support in the Regional Bank.
• Ensures that processes are conducted efficiently and timely and according to established policies and procedures and legal and regulatory guidelines along with service level agreements.
• Ensures consistent training, advice and guidance to staff members on practices and procedures, identifies weaknesses and coordinates training for commercial personnel as needed.
• Provides leadership, coaching and guidance to team members.
• Verifies accuracy and completeness of assigned staff's work, identifying and addressing training opportunities as appropriate.
• Develops plans to achieve short-term team goals and complete assigned projects.
• Resolves issues that cross several areas of operations and other areas of the Company.
• Delegates tasks and authority to enhance performance of assigned units.
• Assists in managing the reporting process assisting the Regional Vice President in monitoring the delinquencies, maturities and annual review process.
• Represents the Commercial Front Line of Business on various task forces and committees.
• Assists staff with moderate to complex aspects of account administration as necessary; assists in resolving escalated procedural issues and problems by conferring with staff, other internal departments and outside contacts as necessary.
• Determines and executes the necessary steps to ensure that CSAs have the tools and resources required to excel in their role.
• Develops and enhances a team approach that enables the CSA to actively participate in the loan origination and ongoing management of the portfolio.
• Encourages open communication with the Commercial Loan Specialist (CLS) during all aspects of the origination and renewal/modification process.
• Assists in contributing to development of unit(s) policies and procedures in coordination with Commercial Lending personnel.
• Pairs with Loan Servicing team to ensure that all transactions relating to servicing are accurate.
• Plays an integral role in the underwriting process, ensuring a quick turnaround of decisions to the customer.
• Evaluates effectiveness of managed organization. Implements changes or reorganization of units to enhance operational performance and create efficiency of operations.
• Provides notary services to Customers as needed.

Requirements

• 4 year degree or equivalent experience.
• 4+ years related experience required.
• Comprehensive knowledge of federal and state regulations and UCC and banking regulations.
• Leadership, coaching, counseling and supervisory skills.
• Excellent written and verbal communications skills.
• In-depth knowledge of loan documentation required.
• Strong interpersonal and communication skills.
• Strong planning and organizational skills.
• PC skills - including Word, Excel, Access and other Microsoft products.
• Strong working knowledge of commercial banking systems.
• Previous supervisory experience.
• Ability to balance competing priorities and make sound business decisions.

Qualifications

• Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
• Sedentary work – Continuous.
• Multiple tasks – Continuous.
• Operating standard office equipment – Continuous.
• Responding quickly to sounds – Occasional.
• Sitting – Continuous.
• Standing – Occasional.
• Walking – Occasional.
• Moving safely in confined spaces – Occasional.
• Lifting/Carrying (under 25 lbs.) – Occasional.
• Lifting/Carrying (over 25 lbs.) – Never.
• Squatting – Occasional.
• Bending – Occasional.
• Kneeling – Never.
• Crawling – Never.
• Climbing – Never.
• Reaching overhead – Never.
• Reaching forward – Occasional.
• Pushing – Never.
• Pulling – Never.
• Twisting – Never.
• Concentrating for long periods of time – Continuous.
• Applying common sense to deal with problems involving standardized situations – Continuous.
• Reading, writing and comprehending instructions – Continuous.
• Adding, subtracting, multiplying and dividing – Continuous.

Skills

• Leadership, coaching, counseling and supervisory skills.
• Excellent written and verbal communications skills.
• In-depth knowledge of loan documentation.
• Strong interpersonal and communication skills.
• Strong planning and organizational skills.
• PC skills - including Word, Excel, Access and other Microsoft products.
• Strong working knowledge of commercial banking systems.
• Previous supervisory experience.
• Ability to balance competing priorities and make sound business decisions.

Benefits

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Pay

$53,560 - $80,080 USD

Schedule

Hours 40