Senior Commercial Property Manager

Thomas Park Property Management provides full-service management for commercial assets across retail, office, medical, and mixed-use sectors, supporting both owned and third-party portfolios. Thomas Park Property Management operates within the Thomas Park Holdings platform, delivering operational oversight and tenant experience with a focus on consistency, accountability, and performance.

About the role

Reporting to a Director of Property Management, the Senior Property Manager will manage the daily activities of a portfolio of commercial assets, which may include flex, retail, and medical properties. The objective is to optimize asset value, develop and maintain tenant and owner relationships, and increase revenue.

Responsibilities

Property Operations:

• Responsible for the day-to-day operations of your assigned portfolio to ensure that all site operations comply with the established policies and procedures, the management agreement, and are consistent with Thomas Park's overall objectives.
• Conduct formal site inspections in compliance with established standard operating policies and procedures.
• Create and maintain site-specific documentation, including property and tenant information, site operating manuals, and emergency operations manuals.
• Obtain proposals, award contracts, and manage third-party vendors and contractors.
• Oversee building engineers and maintenance personnel.
• Ensure regulatory compliance and effective management of risk and liability.
• May be responsible for collecting tenant certificates of insurance and maintaining compliance.
• Other duties as assigned.

Financial and Lease Management:

• Prepare annual budget, monthly financial variance reports, operations analysis, and leasing activity reports.
• Manage receivables to ensure timely rent collection.
• Oversee the completion of CAM reconciliations and ensure a smooth recovery process.
• Process and approve invoices, assuring accuracy and consistency with company policies.
• Understand Tenant Lease obligations and ensure compliance.
• Work closely with Lease Administration and the Accounting team regularly.
• Other duties as assigned.

Owner and Tenant Relations:

• Cultivate and maintain positive, open relationships with Owners, Tenants, and Vendors at all times, ensuring their service needs align with leases and management agreements.
• Coordinate Tenant move-ins and move-outs, following detailed procedures.
• Uphold Thomas Park's brand and ensure a positive customer experience, addressing Tenant satisfaction, building operations, lease, and management concerns.
• Other duties as assigned.