Senior Commercial Lines Account Manager

Responsibilities

• Manage and develop strong, long-term relationships with clients while serving as a trusted advisor.
• Manage a portfolio of large and complex Commercial Lines accounts and serve as a primary point of contact for clients.
• Review and analyze exposures, coverage, limits, deductibles, and program structure, making appropriate recommendations to clients.
• Prepare new business and renewal applications and coordinate comprehensive marketing submissions.
• Develop client proposals, renewal presentations, and coverage comparisons.
• Carefully coordinate the day-to-day servicing of complex accounts, including endorsements, Certificates of Insurance (COIs), invoices, policy changes, and other transactions.
• Work closely with carriers and underwriters to negotiate terms, obtain competitive coverage, and resolve complex account issues.
• Build and maintain strong relationships with key carrier partners and markets.
• Participate in client renewal meetings and assist with renewal strategy and presentations.
• Closely coordinate with producers, clients, carriers, and internal teams to ensure seamless execution of account strategies.
• Proactively identify coverage gaps, service opportunities, and ways to improve the overall client experience.

Qualifications

• 5+ years of Commercial Lines Account Management experience.
• Proven experience managing large, complex commercial accounts.
• Strong knowledge of Commercial Property & Casualty coverages, markets, and policy structures.
• Experience working directly with sophisticated commercial clients and key decision-makers.
• Strong understanding of the commercial insurance renewal and marketing process.
• Active Property & Casualty insurance license.
• Exceptional organizational, communication, and relationship-management skills.
• Able to manage multiple complex accounts and competing priorities while maintaining a high level of client service.
• Collaborative team player with strong attention to detail and problem-solving skills.