Senior Commercial Claims Analytics Consultant - Remote
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. So no heading for Senior Commercial Claims Analytics Consultant.
We must not put Job ID/requisition numbers as headings.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details, but we can format them as lists or paragraphs.
We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should cut lines like "Submit your application to be considered. We communicate via email..." etc. Also "CSAA is committed to providing reasonable accommodations..." maybe that's not boilerplate? It's about accommodations; could be considered EEO/legal. Probably remove. Also "CSAA does not provide visa sponsorship..." etc. That's legal. Remove. Also "CSAA Insurance Group is an equal opportunity employer." Remove. Also "Please note we are hiring for this role remote anywhere in the United States with the following exceptions Hawaii and Alaska." That's substantive about location eligibility; we should keep that maybe under Benefits or Pay? It's about remote work eligibility. Could be under Benefits (flexible workplace). We'll keep.
Also "Why Choose a Career at CSAA IG?" section includes Recognition, Career Growth, Flexible Workplace, Inclusion and Belonging, Sustainability. We'll keep those as benefits.
We need to avoid duplication: there are repeated sentences about skills etc. We'll deduplicate.
Let's extract substantive content:
Company description: "CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work."
That's about the company and role overview. Could go under "About the role" (or maybe "About the role" includes this). We'll put under About the role.
Responsibilities: list of duties from "Your Role As a Senior Commercial Claims Analytics Consultant..." and "Your Work SME charged..." and the bullet-like sentences.
Let's extract responsibilities sentences:
- You will play a critical role in transforming data into decision‑ready insights that drive business performance, portfolio management, and risk outcomes.
- You will be responsible for performing complex analyses to inform data‑driven decisions, identifying trends, evaluating performance, and developing recommendations to address key business challenges.
- In this role, you will combine insurance domain knowledge, analytical expertise, and technical skills to extract actionable insights, shape data foundations, and foster a data‑driven culture.
- SME charged with identifying emerging trends and issues.
- Works in highly consultative role and presents issues to senior management.
- Typically assigned to complex, cross-functional projects and provides mentorship and training to less seasoned team members.
- Perform complex data analysis for Commercial Claims aligned to business and portfolio objectives.
- Provides interpretation and insight on proposals. Evaluates findings and guides outcome (cause-effect-effort to implement). Role is to be business consultant to client.
- Translate ambiguous business questions into structured analytical approaches and actionable insights.
- Types of analyses may range from, but not limited to, root cause, cost benefit, performance tracking, forecasting, and exploration, with a strong focus on generating actionable insights.
- Identify and interpret trends, risks, and opportunities impacting client and portfolio performance.
- Formulate data‑driven recommendations to improve operational efficiency, loss outcomes, and business strategy.
- Collaborate with partners across Claims, Product, Underwriting, Actuarial, Finance, and Technology to define problems and deliver solutions.
- Drive alignment effectively communicating insights, conclusions, and recommended actions to senior leadership.
- Build strong relationships to support adoption and execution of insights.
- Contribute to building and enhancing data pipelines, reporting frameworks, and analytical standards.
- Help establish consistent metric definitions, governance, and scalable analytics practices.
- Support the development of AI‑enabled and automated analytics capabilities.
- Leverage Industry data and knowledge to evaluate the results in relation with Industry.
- Provide guidance, mentorship, and coaching to junior analysts.
- Contribute to team success by fostering a collaborative, curious, and high‑performing culture.
- Stellar research, analytical skills and ability to present to various management levels and train staff on logic used in new tools, approaches to market changes, responding to legislative changes.
That's a lot; we can keep as list.
Requirements (mandatory): from "Required Experience, Education And Skills":
- 8+ years of directly related analytical experience in a related industry required.
- Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience.
- Expert in Microsoft Office Suite, SQL (Snowflake preferred), Visual Basic, data visualization tools such as Power BI or Tableau, and various structured analysis and design techniques.
- Superior research, statistical, analytical, data processing and mathematical skills with ability to structure and conduct analyses.
- Demonstrated leadership and mentoring experience essential.
- Ability to conduct meetings and deliver formal presentations.
- Skills to coach, mentor, evaluate and provide training, guidance and constructive feedback to staff.
- Strong oral and written communication skills.
- Experience in Microsoft Office Suite, SQL, Visual Basic, data visualization tools such as Power BI or Tableau, and various structured analysis and design techniques. (duplicate)
- Expert knowledge of insurance, accounting and rate-making concepts.
- Strong ability to independently solve technical challenges by leveraging online resources.
- Demonstrated analytical agility and curiosity. Passion for learning new things, with an interest in technology.
- Ability to work in a fast-paced team environment.
- Direct claims experience or analytical actuarial experience (preferred) – note says preferred but it's under Required? It says "(preferred)". We'll treat as preferred maybe under Qualifications.
We need to deduplicate: Microsoft Office Suite etc appears twice; we can keep one.
Qualifications (preferred): from "What would make us excited about you?":
- Knowledge of insurance and rate-making concepts
- Pursuit or completion of industry-relevant continuing education, including graduate degrees, MBS, risk and insurance designations from The Institutes (AINS, AIC, ARM, CPCU, etc.), or actuarial exams and designations (ACAS, FCAS, CERA).
- 2 - 3 years mentoring experience
- Advanced degree in related field
- Demonstrated ability to perform in a fast-paced environment with multiple priorities and deadlines.
- Excellent analytical and communication skills with ability to translate complex concepts into a simple story.
- Proven history of taking initiative and driving projects to completion with minimal guidance.
- Strong research and analytical (quantitative and/or qualitative) skills with ability to perform analysis and identify solutions to issues.
- Strong data visualization skills (experience with PowerBI a plus).
- Insurance product, price, underwriting and Claims knowledge, with working knowledge of commercial Claims Operation.
- Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects)
- Champions our cultural norms (e.g., willing to have cameras on when it matters, helping onboard new team members, building relationships, etc.)
- Demonstrates a company ownership mindset, thinking beyond boundaries of their own area.
- Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
- Lives into cultural norms (e.g., willing to have cameras when it matters helping onboard new team members, building relationships, etc.)
- Travels as needed for role, including divisional / team meetings and other in-person meetings
- Fulfills business needs, which may include investing extra time, helping other teams, etc.
Some duplicates: "Actively shapes our company culture" appears twice; we can combine.
Skills: maybe we separate technical skills: Microsoft Office Suite, SQL (Snowflake preferred), Visual Basic, Power BI or Tableau, structured analysis and design techniques, etc. But we already have skills in Requirements. Could create a Skills section for technical skills distinct from experience/education. However the instruction: Use sections only when posting has real specific content. We have content for Skills (technical). We'll create Skills section.
Benefits: from "Why Choose a Career at CSAA IG?" and other benefits:
- Recognition: total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! (link to benefits page)
- Career Growth: leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
- Flexible Workplace: remote-first culture through Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with flexibility to work from various locations including CSAA offices. Flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.
- Inclusion and Belonging: inclusive and welcoming workplace is cornerstone of success. By fostering environment where people feel valued and heard, we deepen ability to understand and meet unique needs of members. This strengthens innovation and enhances products and services, giving competitive edge.
- Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to
for prose. We must not repeat job title as heading. So no heading for Senior Commercial Claims Analytics Consultant. We must not put Job ID/requisition numbers as headings. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details, but we can format them as lists or paragraphs. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should cut lines like "Submit your application to be considered. We communicate via email..." etc. Also "CSAA is committed to providing reasonable accommodations..." maybe that's not boilerplate? It's about accommodations; could be considered EEO/legal. Probably remove. Also "CSAA does not provide visa sponsorship..." etc. That's legal. Remove. Also "CSAA Insurance Group is an equal opportunity employer." Remove. Also "Please note we are hiring for this role remote anywhere in the United States with the following exceptions Hawaii and Alaska." That's substantive about location eligibility; we should keep that maybe under Benefits or Pay? It's about remote work eligibility. Could be under Benefits (flexible workplace). We'll keep. Also "Why Choose a Career at CSAA IG?" section includes Recognition, Career Growth, Flexible Workplace, Inclusion and Belonging, Sustainability. We'll keep those as benefits. We need to avoid duplication: there are repeated sentences about skills etc. We'll deduplicate. Let's extract substantive content: Company description: "CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work." That's about the company and role overview. Could go under "About the role" (or maybe "About the role" includes this). We'll put under About the role. Responsibilities: list of duties from "Your Role As a Senior Commercial Claims Analytics Consultant..." and "Your Work SME charged..." and the bullet-like sentences. Let's extract responsibilities sentences: - You will play a critical role in transforming data into decision‑ready insights that drive business performance, portfolio management, and risk outcomes. - You will be responsible for performing complex analyses to inform data‑driven decisions, identifying trends, evaluating performance, and developing recommendations to address key business challenges. - In this role, you will combine insurance domain knowledge, analytical expertise, and technical skills to extract actionable insights, shape data foundations, and foster a data‑driven culture. - SME charged with identifying emerging trends and issues. - Works in highly consultative role and presents issues to senior management. - Typically assigned to complex, cross-functional projects and provides mentorship and training to less seasoned team members. - Perform complex data analysis for Commercial Claims aligned to business and portfolio objectives. - Provides interpretation and insight on proposals. Evaluates findings and guides outcome (cause-effect-effort to implement). Role is to be business consultant to client. - Translate ambiguous business questions into structured analytical approaches and actionable insights. - Types of analyses may range from, but not limited to, root cause, cost benefit, performance tracking, forecasting, and exploration, with a strong focus on generating actionable insights. - Identify and interpret trends, risks, and opportunities impacting client and portfolio performance. - Formulate data‑driven recommendations to improve operational efficiency, loss outcomes, and business strategy. - Collaborate with partners across Claims, Product, Underwriting, Actuarial, Finance, and Technology to define problems and deliver solutions. - Drive alignment effectively communicating insights, conclusions, and recommended actions to senior leadership. - Build strong relationships to support adoption and execution of insights. - Contribute to building and enhancing data pipelines, reporting frameworks, and analytical standards. - Help establish consistent metric definitions, governance, and scalable analytics practices. - Support the development of AI‑enabled and automated analytics capabilities. - Leverage Industry data and knowledge to evaluate the results in relation with Industry. - Provide guidance, mentorship, and coaching to junior analysts. - Contribute to team success by fostering a collaborative, curious, and high‑performing culture. - Stellar research, analytical skills and ability to present to various management levels and train staff on logic used in new tools, approaches to market changes, responding to legislative changes. That's a lot; we can keep as list. Requirements (mandatory): from "Required Experience, Education And Skills": - 8+ years of directly related analytical experience in a related industry required. - Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience. - Expert in Microsoft Office Suite, SQL (Snowflake preferred), Visual Basic, data visualization tools such as Power BI or Tableau, and various structured analysis and design techniques. - Superior research, statistical, analytical, data processing and mathematical skills with ability to structure and conduct analyses. - Demonstrated leadership and mentoring experience essential. - Ability to conduct meetings and deliver formal presentations. - Skills to coach, mentor, evaluate and provide training, guidance and constructive feedback to staff. - Strong oral and written communication skills. - Experience in Microsoft Office Suite, SQL, Visual Basic, data visualization tools such as Power BI or Tableau, and various structured analysis and design techniques. (duplicate) - Expert knowledge of insurance, accounting and rate-making concepts. - Strong ability to independently solve technical challenges by leveraging online resources. - Demonstrated analytical agility and curiosity. Passion for learning new things, with an interest in technology. - Ability to work in a fast-paced team environment. - Direct claims experience or analytical actuarial experience (preferred) – note says preferred but it's under Required? It says "(preferred)". We'll treat as preferred maybe under Qualifications. We need to deduplicate: Microsoft Office Suite etc appears twice; we can keep one. Qualifications (preferred): from "What would make us excited about you?": - Knowledge of insurance and rate-making concepts - Pursuit or completion of industry-relevant continuing education, including graduate degrees, MBS, risk and insurance designations from The Institutes (AINS, AIC, ARM, CPCU, etc.), or actuarial exams and designations (ACAS, FCAS, CERA). - 2 - 3 years mentoring experience - Advanced degree in related field - Demonstrated ability to perform in a fast-paced environment with multiple priorities and deadlines. - Excellent analytical and communication skills with ability to translate complex concepts into a simple story. - Proven history of taking initiative and driving projects to completion with minimal guidance. - Strong research and analytical (quantitative and/or qualitative) skills with ability to perform analysis and identify solutions to issues. - Strong data visualization skills (experience with PowerBI a plus). - Insurance product, price, underwriting and Claims knowledge, with working knowledge of commercial Claims Operation. - Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects) - Champions our cultural norms (e.g., willing to have cameras on when it matters, helping onboard new team members, building relationships, etc.) - Demonstrates a company ownership mindset, thinking beyond boundaries of their own area. - Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.) - Lives into cultural norms (e.g., willing to have cameras when it matters helping onboard new team members, building relationships, etc.) - Travels as needed for role, including divisional / team meetings and other in-person meetings - Fulfills business needs, which may include investing extra time, helping other teams, etc. Some duplicates: "Actively shapes our company culture" appears twice; we can combine. Skills: maybe we separate technical skills: Microsoft Office Suite, SQL (Snowflake preferred), Visual Basic, Power BI or Tableau, structured analysis and design techniques, etc. But we already have skills in Requirements. Could create a Skills section for technical skills distinct from experience/education. However the instruction: Use sections only when posting has real specific content. We have content for Skills (technical). We'll create Skills section. Benefits: from "Why Choose a Career at CSAA IG?" and other benefits: - Recognition: total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! (link to benefits page) - Career Growth: leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success. - Flexible Workplace: remote-first culture through Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with flexibility to work from various locations including CSAA offices. Flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration. - Inclusion and Belonging: inclusive and welcoming workplace is cornerstone of success. By fostering environment where people feel valued and heard, we deepen ability to understand and meet unique needs of members. This strengthens innovation and enhances products and services, giving competitive edge. - Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to