Senior Cloud Engineer

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model.

About the role

The Senior Engineer- Cloud Engineering plays a vital role in Early Warning's design, implementation, and optimization of scalable, secure, and cost-effective infrastructure. The role works closely with cross-functional teams and engineering partners to deliver high-performance cloud-native solutions as we complete our multi-year cloud journey migrating mission-critical applications and their data from on-premise to AWS.

Responsibilities

• Implements and optimizes cloud-native solutions using AWS services such as EC2, Lambda, S3, RDS, EKS, with a keen focus on cost management and optimization.
• Troubleshoots complex infrastructure problems, often spanning multiple layers of the stack and requiring collaboration across teams.
• Conducts root cause analyses for incidents and participates in the team's 24/7 on-call rotation.
• Works with Security and Compliance teams to ensure cloud environments meet regulatory requirements (e.g., PCI-DSS, SOC 2, FFIEC) and supports internal and external audit reviews by collecting evidence and responding to audit requests in a timely manner.
• Implements disaster recovery plans ensuring that systems are highly available, fault-tolerant, and able to recover from failure.
• Implements and maintains cloud security best practices including IAM policies, VPC design, encryption, and key management (KMS).
• Contributes to the adoption and implementation of Infrastructure as Code (IaC) using Terraform and leveraging CI/CD best practices.
• Supports the cloud vulnerability management and configuration program ensuring patching meets Service Level Agreements (SLAs).
• Creates and maintains comprehensive technical documentation of cloud infrastructure, policies, and procedures.
• Implements cloud infrastructure for robustness, security, and observability, including logging and alerting solutions (e.g., Prometheus, Grafana, ELK Stack, Splunk).
• Provides technical expertise in support of building a technical plan and backlog of stories, then follows through on execution of the design and build process through to production delivery.
• Supports the company's commitment to risk management and protects the integrity and confidentiality of systems and data.

Requirements

• Bachelor's degree in computer science or a related technical field.
• At least 7 years in Cloud Engineering or DevOps roles, with 3+ years of hands-on experience in AWS.
• Strong expertise in AWS core services (EC2, EKS, Lambda, RDS, S3, IAM).
• Strong knowledge of Kubernetes (EKS) and Linux environments.
• Hands-on Docker experience.
• Experience delivering business-critical systems to the market.
• Ability to work in a collaborative team environment.
• Knowledge of mature engineering practices (CI/CD, testing, secure coding) and software development methodologies (Agile, Scrum, LEAN) and DevOps practices.
• Experience implementing security & compliance controls aligned with frameworks like PCI-DSS, SOC 2, or FFIEC.
• Experience maintaining Infrastructure as Code with Terraform.
• Experience implementing observability at scale for complex transactional systems.
• High level of customer responsiveness, excellent documentation and communication skills, attention to detail, clear understanding of how to prioritize work, and ability to deal with ambiguity.
• Current AWS (and/or other cloud-based) certification(s).
• Background and drug screen required.

Preferred Qualifications

• Undergraduate degree in Computer Science, Management Information Systems, or related field.
• Experience with monitoring and alerting systems (AppDynamics) and container security solutions (e.g., Twistlock, Aqua Security).
• Experience with other languages (C#, Ruby, Python).
• Knowledge of ACH/EFT and real-time payment networks (RTP, FedNow).
• Experience in FinTech, banking, or other highly regulated industries.

Physical Requirements

• Working conditions consist of a normal office environment.
• Work is primarily sedentary and requires extensive use of a computer, involving sitting for periods of approximately four hours.
• Work may require occasional standing, walking, kneeling, and reaching.
• Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently.
• Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers.
• Requires the ability to communicate with internal and/or external customers.
• Employees must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Pay

The base pay scale for this position is:

• Phoenix, AZ / Chicago, IL: $118,000 - $152,000 USD per year.
• San Francisco, CA: $142,000 - $183,000 USD per year.

Additionally, candidates are eligible for a discretionary incentive plan and benefits. This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, as it depends on factors considered at the time of job offer.

Benefits

• Competitive medical (PPO/HDHP), dental, and vision plans, plus company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health, and dependent care expenses.
• 401(k) Retirement Plan with a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off: Flexible Time Off for Exempt (salaried) employees, generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave.
• Maven Family Planning support through your parenting journey, including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.