Senior Cloud Development Engineer

About the role

You’ll join a highly collaborative Cloud Engineering team focused on building and operating scalable, reliable, and high-performance platform services that power Pega Cloud. Our work sits at the intersection of software engineering, cloud infrastructure, and platform enablement; enabling teams across Pega to build and operate mission-critical SaaS solutions at scale.

Responsibilities

• Design, build, and operate cloud-native services (microservices, APIs, automation) with a focus on scalability, reliability, and maintainability
• Configure and manage virtual networks, VPNs, firewalls, load balancers, and DNS services across cloud environments to support secure, high-performance platform operations
• Implement and operate service mesh technologies, (i.e., Istio or equivalent), to manage traffic, security, and observability across distributed services
• Contribute to the development and evolution of core cloud platform capabilities across AWS and GCP
• Build and enhance systems for service provisioning, configuration, observability, traffic routings, and integrations
• Develop automation and tooling to simplify infrastructure and network provisioning, onboarding, and operational workflows
• Reduce operational overhead by increasing self-service capabilities and standardizing networking and platform processes
• Improve developer and operator experience by minimizing manual effort and streamlining workflows
• Partner with stakeholders to enhance tooling, validation, and documentation, making it easier to build and operate within the platform
• Partner with Product, Engineering, and Operations teams to deliver high-impact scalable solutions
• Set-up and manage Istio IngressGateways integrated with cloud providers, (AWS ALB/NLB) to securely handle external traffic entering the cluster

Requirements

• A strong engineer who enjoys solving complex problems across multiple layers of the stack, including networking, infrastructure, and application code
• Comfortable context-switching between development, cloud infrastructure, networking, and production systems
• Naturally curious and forward-thinking, with an interest in using AI-assisted tools to accelerate platform engineering

Qualifications

• 5–8+ years of professional software engineering experience
• Strong programming skills in Golang, Java, or another object-oriented language
• Hands-on experience with cloud platforms (AWS and/or GCP)
• Experience with Kubernetes and containerized environments (Docker)
• Experience with Infrastructure as Code (Terraform, Helm, CloudFormation, or similar)
• Proven ability to debug and operate distributed systems using logs, metrics, and tracing
• Hands-on experience configuring and managing virtual networks, VPNs, firewalls, load balancers, and DNS services in cloud environments
• Solid understanding of core networking concepts including TCP/IP, DNS, VPN, VLANs, routing, and switching
• Experience with Istio or another service mesh technology
• Proven ability to debug and operate distributed systems using logs, metrics, and tracing

Skills

• Experience building or operating cloud infrastructure, networking, or platform services at scale
• Familiarity with SD-WAN technologies and modern enterprise networking architectures
• Familiarity with observability and monitoring ecosystems
• Experience improving automation and developer workflows in cloud and network environments
• Exposure to multi-region, high-availability, and hybrid networking system design patterns
• Cloud, networking or Kubernetes certifications (AWS, GCP, CKAD, CCNA etc.)

Benefits

Pega offers a competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company.

Pay

The base salary range for this role is $102,400 - $153,200 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

Schedule

This is a hybrid role, based out of our Waltham, MA office (minimum 3 days in office).