Senior Client Specialist

Responsibilities

• Provide lending support to Relationship Managers
• Review and Fund Loans
• Avoidance and resolution of loan, collateral, and deposit exceptions
• Avoidance and resolution of credit exceptions
• Avoidance and resolution of past due accounts
• Identify clients' operational needs and bank products/services to meet these needs
• Establish proficiency in providing assistance to the bank's clients in all areas of the clients’ relationship with the bank
• Authorize payment and fees of commercial client overdrafts
• Approve and process commercial client’s withdrawals on lines of credit
• Communicate with clients, attorney’s, insurance companies, title companies, and various other professionals
• Absorb and process orders for appraisals, flood determinations, UCC’s, and maintain familiarity with OFAC
• Collaborate with Bankers, Underwriters, Loan Closers, Loan processing, and legal documentation areas to ensure satisfactory closing of loans

Requirements

• High school diploma or GED
• 3 - 5 years experience in a Client Specialist position
• 5+ years customer service experience in the banking industry
• Proficiency with MS Office Suite

About the role

Supports the clients and sales staff by performing moderate complex daily clerical functions to maintain the office and document processing.

Qualifications

High school diploma or GED and 3 - 5 years experience in a Client Specialist position5+ years customer service experience in the banking industryProficiency with MS Office Suite

Skills

Customer Service, Banking, Clerical, Loan Processing, Microsoft Office

Benefits

Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match

Pay

N/A

Schedule

N/A

Company Info

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.