Senior Client Services Specialist

We are looking for a Senior Client Services Specialist to join our team in Las Vegas, Nevada. for a Contract assignment with the potential to extend into a longer-term opportunity. This position supports commercial event portfolios by delivering high-quality client service, coordinating exhibitor needs, and helping create smooth event experiences from planning through on-site execution. The role is ideal for someone who thrives in a fast-paced environment, communicates confidently with clients and internal teams, and brings a practical approach to solving operational challenges. Responsibilities:• Act as the main point of contact for assigned commercial clients, guiding them through event-related services and ensuring their questions and needs are addressed promptly.• Build strong client relationships through proactive communication, sharing important event information and helping participants prepare effectively for upcoming programs.• Gather feedback from exhibitors and internal stakeholders, review service workflows, and identify opportunities to improve efficiency and the overall customer experience.• Partner with cross-functional teams to coordinate logistics, resolve service issues, and maintain consistent support across multiple event activities.• Travel to event locations as needed to provide on-site leadership, support front-line operations, and help ensure a well-organized attendee and exhibitor experience.• Work closely with external vendors and service partners to support event readiness, maintain service standards, and align execution with event requirements.• Assist with the preparation and review of exhibitor support materials, including service documentation and compliance-related guidance for event participation.• Monitor operational details throughout the event cycle and respond quickly to changing priorities to keep deliverables on track. • Associate degree or comparable hands-on experience in event coordination, customer support, or a related field. • At least 3 years of experience in customer service, exhibitor services, event operations, or a similar fast-moving environment. • Demonstrated ability to manage multiple priorities while maintaining a high level of accuracy and professionalism. • Strong problem-solving skills with the ability to respond effectively to unexpected issues during planning or on-site execution. • Comfort using business systems and event-related platforms; experience with exhibitor management or registration tools is a plus. • Working knowledge of floor plans, booth logistics, and exhibitor-facing service materials. • Excellent written and verbal communication skills with a collaborative, service-oriented approach. • Familiarity with financial support tasks such as billing, reconciliation, accounts payable, or accounts receivable is beneficial. Innovation starts with people.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.