Jobs · Customer Service · Oregon

Senior Claims Specialist - WA and OR Jurisdiction Experience

Liberty Mutual Insurance · Lake Oswego, OR · 1 mo ago
Customer ServiceFull-time

About the role

Join our team and make a difference in the lives of our customers. We are seeking a dynamic individual to join our [specific department or team name] as a [job title]. This position offers a competitive salary and benefits package, along with opportunities for professional growth and development.

Responsibilities

  • Manage customer inquiries and resolve issues efficiently.
  • Handle claims processing and ensure timely resolution.
  • Collaborate with cross-functional teams to improve service delivery.
  • Provide excellent customer service and maintain high standards of professionalism.

Requirements

  • Bachelor’s degree in a relevant field or equivalent experience.
  • At least 2 years of experience in a similar role.
  • Strong communication and problem-solving skills.
  • Proficiency in Microsoft Office Suite.

Qualifications

  • Excellent interpersonal and communication skills.
  • Ability to handle multiple tasks and meet deadlines.
  • Knowledge of industry regulations and compliance standards.

Skills

  • Customer service orientation.
  • Technical proficiency in claim management systems.
  • Strong analytical and decision-making abilities.

Benefits

  • Paid time off and holidays.
  • Health, dental, and vision insurance.
  • Retirement plans and 401(k) matching.
  • Professional development opportunities.

Pay

  • Competitive salary based on experience and qualifications.

Schedule

  • Full-time position with flexible working hours.

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