Jobs · Customer Service

Senior Claims Specialist

RemoteHunter · United States · Yesterday
RemoteRemoteCustomer Service$61k–$98k/yrFull-time

About Our Client

This organization operates in the risk management sector, specializing in workers'' compensation, auto, health, and disability management. It addresses challenges related to managing claims and controlling costs through integrated solutions supported by technology and human capital. The company has a national presence with over 4,000 employees and maintains a culture centered on accountability, commitment, excellence, integrity, and teamwork.

About the Opportunity

The Senior Claims Specialist role is responsible for managing complex and high-profile workers'' compensation claims to achieve optimal outcomes. This position collaborates with case managers and attorneys, handles subrogation and settlements, and supports the Claims Department's objectives to effectively control claim costs and ensure customer satisfaction.

Responsibilities

  • Receive workers’ compensation claims and confirm policy coverage
  • Investigate claim validity and compensability, filing required state documentation
  • Establish reserves and authorize payments within authority limits
  • Develop and manage action plans with case and outcomes managers to reduce claim costs
  • Cook early return-to-work efforts
  • Manage subrogation and litigation processes
  • Oversee potential claim recoveries
  • Report claims to excess carriers as applicable
  • Communicate claim status with customers and claimants
  • Adhere to client and carrier guidelines and participate in claim reviews
  • Maintain professional customer relationships
  • Comply with applicable state rules and regulations
  • Perform additional duties as assigned

Requirements

  • Bachelor''s degree or equivalent education and related experience
  • Minimum of 3 years’ industry experience and claim handling
  • Self-Insured Certificate preferred
  • State certification or license as an experienced claims adjuster
  • Current license or certification in workers’ compensation maintained throughout employment
  • Excellent written and verbal communication skills
  • Ability to support team knowledge development
  • Strong problem-solving skills
  • Proficiency with Microsoft Office, including Excel
  • Strong interpersonal, time management, and organizational skills
  • Ability to work independently and in a team
  • Knowledge of claims administration, case management, and cost containment in workers’ compensation

Pay Range and Compensation Package

Pay range: $61,053 to $98,334, determined by factors including location, skills, experience, qualifications, and market conditions

Benefits & Perks

  • Medical insurance (HDHP) with pharmacy
  • Dental insurance
  • Vision insurance
  • Long term disability
  • Health savings and flexible spending accounts
  • Life, accident, and critical illness insurance
  • Pre-paid legal insurance
  • Parking and transit FSA accounts
  • 401(k) and ROTH 401(k)
  • Paid time off

Note

Note: RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.

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