Senior Claims Representative/Specialist - Bond Division

About the role

The Surety Bond Claims team at Great American Insurance Group is seeking a Financial Products Senior Claims Representative/Specialist to join our dynamic team in Cincinnati, OH.

Responsibilities

• Investigates, evaluates and adjusts surety bond claims.
• Reviews and evaluates coverage and/or liability.
• Secure all necessary information and parties’ positions to investigate assigned claims.
• Retains and directs approved consultants and outside counsel to assist in the investigation of claims.
• Manage litigation process for claims that result in litigation.
• Responsible for maintaining cost controls and overseeing the work of outside counsel.
• Determines available avenues of recovery and their cost-effectiveness; coordinates approved recovery effort.
• Establishes and maintains timely and accurate loss reserves.
• Prepares periodic reports and financial evaluations.
• Affects settlements/reserves within prescribed limits and submits recommendations to supervisor on cases exceeding personal authority.
• Ensures that claims payments are issued in a timely and accurate manner.
• Ensures compliance with claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
• Performs other duties as assigned.

Requirements

• Education: Bachelor’s Degree or equivalent experience in Business, Liberal Arts, Finance or related discipline.
• Experience: Generally, 5+ years of related experience.
• Knowledge of construction, legal, and accounting processes is a plus.

Qualifications

• Must have a sense of urgency to resolve claims.
• Possess organizational skills to manage and prioritize assigned claims.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.

Benefits

We offer competitive benefits packages for full-time and part-time employees. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Pay

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.

Schedule

This position works in our Cincinnati office 5 days a week with flexibility for periodic work from home.