Jobs · Customer Service · Massachusetts

Senior Claims Representative

Liberty Mutual Insurance · Westborough, MA · 2 wk ago
Customer ServiceFull-time

About the role

Join our dynamic team at Liberty Mutual! We are seeking a talented individual to join our [specific role] team. This position offers a competitive salary, flexible work arrangements, and a range of benefits including a top-notch retirement plan and continuous improvement opportunities.

Responsibilities

  • Manage customer relationships and provide excellent service
  • Resolve claims efficiently and accurately
  • Collaborate with internal teams to ensure timely resolution
  • Adhere to company policies and procedures

Requirements

  • Bachelor’s degree in a related field
  • At least 2 years of relevant experience in claims handling
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

Qualifications

  • Proficiency in Microsoft Office Suite
  • Knowledge of insurance industry practices
  • Ability to work independently and as part of a team

Skills

  • Customer service orientation
  • Time management and organizational skills
  • Attention to detail

Benefits

  • Paid time off
  • Health, dental, and vision insurance
  • Flexible work schedule
  • Professional development opportunities

Pay

Commensurate with experience and qualifications.

Schedule

Full-time, Monday through Friday, with occasional evening and weekend work as needed.

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