Senior Claims Navigator

About the role

We're hiring across clinical oversight, network operations, product, and software development. Many roles are remote and offer flexible work arrangements. We’re mission-driven, focusing on real outcomes for injured workers.

Benefits

• Comprehensive group health coverage (medical, dental, vision) for you and your dependents.
• HSA & FSA accounts to help manage healthcare costs.
• Company-provided group term life insurance from day one, with optional voluntary life insurance.
• Competitive paid time off that grows with your tenure.
• 401(k) retirement plan for long-term financial security.
• Career growth opportunities—we promote from within and invest in your development.
• Purposeful work: every case impacts a real person’s life.

How We Work

Our operating system is CONNECT:

• Customer Service: Commitment to going above and beyond.
• Outcomes: Measured by cases resolved, not tickets closed.
• Navigate: Simplifying workers' comp for those we serve.
• Network: Real relationships with clinicians—not a marketplace.
• Excellence: Sub-specialty reads, clinical oversight, and effective software.
• Collaboration: Adjusters, clinicians, and providers working together.
• Transparency: Live data, honest updates, and no surprises.

Open Roles

Explore 12 ways to join our team. If you don’t see your exact role, apply anyway—we meet great people all year.

• Senior Claims Navigator — Clinical (Remote US)
• Licensed Physical Therapist — Clinical Oversight (Remote US)
• Network Provider Manager — Network Ops (Remote US, CST/EST preferred)
• Credentialing Specialist — Network Ops (Remote US)
• Senior Software Engineer — Platform Engineering (Remote US)
• Senior Software Engineer — RehabIQ Engineering (Remote US)
• Data Engineer — Engineering (Remote US)
• Senior Product Designer — Product (Remote US)
• Product Manager — Streamline360 (Remote US)
• Customer Success Manager — Customer (Remote US)
• Referral Intake Specialist — Customer (Remote US)
• Billing Analyst — Finance (Remote US)

Hiring Process

• 01 Apply: Submit your application via our website.
• 02 15-min chat: Quick call with recruiting to discuss mutual fit and logistics.
• 03 Hiring manager: Deep dive into the role, team, and work with your future manager.
• 04 Offer: If it’s a match, we move quickly with a formal offer.
• 05 Meet the team: Connect with future colleagues before your first day.