Senior Claims Manager - RIS - Full time, Day, Remote

About the role

The Senior Claims Manager is responsible for day-to-day management of professional and general liability claims in accordance with the System's claims program policies and procedures and within an assigned Region or scope of responsibility.

Responsibilities

• Investigating, evaluating and managing professional and other liability claims against the organization as assigned or directed by the Director of Risk & Claims
• Maintaining up-to-date and accurate claims files, including summaries, action plans, and claims status in the claims data management software
• Communicating directly with patients, claimants, witnesses and families
• Coordinating with facility leadership, risk managers, defense counsel, and others
• Monitoring and advising on disclosure and early resolution opportunities
• Ensuring compliance with relevant claims reporting procedures and required regulations
• Providing feedback and recommendations to the Director of Risk & Claims on evaluations, litigation trends, department policies and procedures, system-wide claims and litigation processes, and appropriate System risk management issues
• Fostering teamwork, operational excellence, and effective communication within the claims team, including other Claims Managers, Claims Reps and Claims Specialists

Qualifications

Required:

• Bachelor's Degree in Business Administration, Finance, or a related discipline or Equivalent combination of education and experience in the insurance industry; claims management; or legal handling of claims issues
• 7 years of relevant general and professional liability claims processing or management experience

Preferred:

• STARS or similar claims management software
• Upon hire: Certified Professional Healthcare Risk Management (CPHRM)

Pay

Salary Range by Location:

• AK: Anchorage: Min $52.19, Max $82.39
• AK: Kodiak, Seward, Valdez: Min $54.40, Max $85.88
• California: Humboldt: Min $54.40, Max $85.88
• California: All Northern California - Except Humboldt: Min $61.04, Max $96.35
• California: All Southern California - Except Bakersfield: Min $54.40, Max $85.88
• California: Bakersfield: Min $52.19, Max $82.39
• Idaho: Min $46.44, Max $73.31
• Montana: Except Great Falls: Min $42.02, Max $66.33
• Montana: Great Falls: Min $39.81, Max $62.84
• New Mexico: Min $42.02, Max $66.33
• Nevada: Min $54.40, Max $85.88
• Oregon: Non-Portland Service Area: Min $48.65, Max $76.80
• Oregon: Portland Service Area: Min $52.19, Max $82.39
• Texas: Min $39.81, Max $62.84
• Washington: Western - Except Tukwila: Min $54.40, Max $85.88
• Washington: Southwest - Olympia, Centralia & Below: Min $52.19, Max $82.39
• Washington: Tukwila: Min $54.40, Max $85.88
• Washington: Eastern: Min $46.44, Max $73.31
• Washington: Southeastern: Min $48.65, Max $76.80

Benefits

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, and well-being resources.