Senior Claims Examiner – Home Office Commercial Property Claims

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Responsibilities

• Provide feedback, training and educational material to claim associates throughout our operating states from a Home Office setting.
• Willingness to relocate after one or two years of training in the Home Office.
• Good interpersonal skills and accurate mathematical skills.
• Able to effectively and tactfully deal with all types of people at all levels is essential.
• Travel, attend meetings, seminars and other training classes as required.
• Review and monitor open claims files. Provide assistance with coverage, liability and damage determinations.
• Review open and closed files to ensure adherence to claim handling guidelines and state’s Fair Claims Practices.
• Assist with other duties as assigned within the regions or elsewhere on request.
• Aid in developing and presenting educational material to claim associates in classroom and remote settings.

Requirements

• Bachelor’s degree or equivalent experience.
• Knowledge of Xactimate software is preferred but not required.
• Ability to resolve complex issues.
• Organize and interpret data.
• Handle multiple assignments.
• Possess a valid driver’s license.
• 3-5 years of multi-line claims handling experience with increasing responsibilities.
• Management or supervisory experience is favorable.

Desired Skills & Experience

• Knowledge of Xactimate software is preferred but not required.
• Ability to resolve complex issues.
• Organize and interpret data.
• Handle multiple assignments.
• Possess a valid driver’s license.
• 3-5 years of multi-line claims handling experience with increasing responsibilities.
• Management or supervisory experience is favorable.

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave.

Pay

Competitive base salary.

Schedule

Flexible work schedule with potential for working from home up to 3 days per week.

Benefits

Matched 401(k), fully-funded pension plan (once vested), and bonus programs. Generous paid time off including holidays, vacation days, personal time, and sick leave.

Skills

• Bachelor’s degree or equivalent experience.
• Knowledge of Xactimate software is preferred but not required.
• Ability to resolve complex issues.
• Organize and interpret data.
• Handle multiple assignments.
• Possess a valid driver’s license.
• 3-5 years of multi-line claims handling experience with increasing responsibilities.
• Management or supervisory experience is favorable.

Qualifications

• Willingness to relocate after one or two years of training in the Home Office.
• Good interpersonal skills and accurate mathematical skills.
• Able to effectively and tactfully deal with all types of people at all levels is essential.
• Travel, attend meetings, seminars and other training classes as required.
• Review and monitor open claims files. Provide assistance with coverage, liability and damage determinations.
• Review open and closed files to ensure adherence to claim handling guidelines and state’s Fair Claims Practices.
• Aid in developing and presenting educational material to claim associates in classroom and remote settings.

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.