Senior Claims Examiner, General Liability

About the role

Arch Insurance Group Inc. (AIGI) has an opening in the Claims Division on the Middle Market Casualty Team for a Senior Claims Examiner, Casualty. The role involves actively managing commercial claims for high severity, complex general liability and associated excess and umbrella policies across jurisdictions throughout the United States. The position requires strong negotiation skills, technical expertise, and a passion for delivering service‑oriented solutions in a fast‑paced, high‑impact environment. A $5,000 sign‑on bonus is eligible for this role.

Responsibilities

• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel when necessary; review coverage counsel’s opinion letters and analysis
• Develop and implement strategy relative to coverage issues that correlates with the overall strategy of assigned matters
• Develop and implement timely and accurate resolution strategies to mitigate indemnity and expense exposures
• Maintain contact with associated claims carriers’ claims staff, business line leaders, underwriters, defense counsel, program managers, and brokers to communicate developments and outcomes
• Investigate claims and review insureds’ materials, pleadings, and other relevant documents
• Identify and review each jurisdiction’s applicable statutes, rules, and case law
• Review litigation materials including depositions and expert reports
• Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
• Retain counsel when necessary and direct counsel in accordance with resolution strategy
• Analyze coverage, liability, and damages for purposes of assessing and recommending reserves
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves
• Travel to locations within the United States to attend mediations, trials, and other proceedings relevant to resolution
• Negotiate resolution of claims
• Select and utilize structure brokers
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from insureds, counsel, underwriters, brokers, and senior management

Requirements

• 7–10 years of experience with a primary and/or excess carrier supporting commercial accounts for Casualty claims; Casualty and Construction experience a plus
• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to develop productive working relationships across organizational lines
• Strong time management and organizational skills
• Demonstrated ability to participate in active strategic discussions
• Demonstrated ability to work well independently and in a team environment
• Hands‑on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word
• Hybrid role: in office 3 days per week
• Willing and able to travel approximately 10%

Education

• Bachelor’s degree required
• Proper and active adjuster licensing in all applicable states

Pay

Base salary ranges (as of posting date; position is incentive eligible):

• New York City: $123,400 – $191,600 per year
• Morristown, Chicago, Alpharetta: $111,100 – $172,500 per year

Total individual compensation (base salary, short‑ and long‑term incentives) will consider geographic location, scope and responsibilities, qualifications, talent availability and specialization, and business needs. The above pay range may be modified in the future.

Benefits

• Multiple medical plans plus dental, vision, and prescription drug coverage
• Competitive 401(k) with generous matching
• Paid time off beginning at 20 days per year
• Up to 12 paid company holidays per year plus 2 paid Volunteer Time Off days
• Basic Life and AD&D Insurance, Short‑ and Long‑Term Disability
• Paid Parental Leave up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement
• Backup Child and Elder Care
• Additional benefits available

Schedule

Hybrid work arrangement: three days per week in the office. Travel required approximately 10% of the time for mediations, trials, and other proceedings.