Senior Claims Data Analyst

About the role

As our new senior claims data analyst, you’ll perform high-level analytical functions that have a huge impact on the success of our claims division. You will collaborate with business partners throughout the organization—including internal audit, finance, actuary, underwriting, and policyholder services—to make data-based decisions around our products and services, utilization trends, and customer experience. You’ll create and maintain reports, build forecasts, and develop new analyses to leverage data in innovative ways. You’ll also need demonstrated knowledge of statistical processes and techniques, strong Microsoft Office skills (especially Excel), and the ability to communicate effectively with both technical and nontechnical audiences. Strong Tableau or other analytical tool experience is critical. Above all, a passion for data and analysis is a must.

The selected candidate will need to reside in Oregon and could work remotely from their home office. Travel to our Salem headquarters is expected approximately once per week.

Responsibilities

• Data Analysis & Reporting:
  • Plan and conduct operational studies; compile, synthesize, analyze, and evaluate complex data to recommend improvements for policies, procedures, programs, and products.
  • Contribute supporting data and recommendations to budget preparation, measures, policies, procedures, division and corporate objectives, and strategies.
  • Transform complex data into action-oriented information to drive operational and strategic decision-making.
  • Prepare summarized narratives and visualizations that provide insights to inform management and employees.
  • Communicate clearly and effectively, adapting written and verbal presentation styles to ensure understanding across technical and nontechnical audiences.
  • Develop tables, graphs, charts, and other statistics to arrive at logical conclusions; apply analytical and quantitative approaches to problem solving.
  • Convert data into relevant information for monitoring, trending, and evaluating claims operational performance.
  • Monitor data accuracy through upstream and downstream channels; create error reports and collaborate with partners to resolve discrepancies.
  • Provide ad hoc analytic services to internal and external stakeholders; prioritize research, reporting, and analysis in line with division and organizational needs.
  • Perform financial analyses and prepare forecasts for initiatives, programs, and costs.
  • Serve as a consultant and resource for claims management information, proactive problem resolution, and analytical techniques.
  • Drive cross-functional collaboration; work effectively with business and technical subject matter experts across organizational lines.
  • Engage with business partners to support data collection, reporting, and analytics by addressing report issues, improving processes, determining customer needs, assisting in development and testing of reports, ensuring data integrity, and maximizing technology utilization.
• Additional functions:
  • Participate in cross-organizational project teams to design, improve, and implement claims strategies and initiatives.
  • Represent the claims data perspective in operational reviews, enterprise projects, and strategic initiatives.
  • Collaborate with IT and the data & analytics function to support data governance, incorporate analytics into decisions, and advance data strategy and transformation.
  • Earn and maintain certification as an Oregon workers compensation claims examiner.
  • Perform other duties as assigned by management to support team and organizational goals, demonstrating flexibility and adaptability.
  • Explore diverse perspectives and work effectively with others who have different backgrounds and work styles.

Qualifications

• Five or more years of business analytics, data analysis, or operational research experience.
• Background using data visualization, data querying, and business intelligence tools.
• Strong interpersonal, organizational, problem-solving, decision-making, and written and verbal communication skills; proven ability to prioritize multiple competing tasks and handle sensitive information with tact and discretion.
• Bachelor’s degree in mathematics, economics, business, or a related field.
• Other combinations of skills and experience may be considered.

Pay

Typical hiring range: $93,339 – $109,810 annually. Actual compensation will be determined using factors such as experience, skills, training, certifications, and education.

Benefits

SAIF provides a wide range of benefits to employees who work at least 20 hours per week, including health care, retirement savings plans, paid time off, and more. Eligibility and cost of benefits can vary depending on regularly scheduled hours and job status. For additional information, visit Total rewards (saif.com).