Senior Claims Counsel - Financial Institutions/Public D&O

Job Description

The Senior Claim Counsel position in the Financial Lines Claim team focuses on high severity D&O and E&O claims for public companies and financial institutions. The ideal candidate should have at least twelve years of relevant experience.

• Handles complex, high severity financial lines claims requiring legal analysis of complicated liability, damages, and coverage issues.
• Drafts coverage letters, memos, and reports.
• Represents CNA in settlement negotiations with independent authority to commit CNA.
• Interacts with multiple parties (e.g., insureds, brokers, counsel, claimants, and mediators).
• Directs and manages coverage counsel and coverage litigation against CNA.
• Presents technical guidance to and oversees junior staff members.
• Develops and presents training on key legal and industry issues/trends for the financial lines team (claims, underwriting, product, and actuary).
• Represents CNA on panels at industry conferences.

Essential Duties & Responsibilities

Handles complex, high severity financial lines claims requiring legal analysis of complicated liability, damages, and coverage issues. Drafts coverage letters, memos, and reports. Represents CNA in settlement negotiations with independent authority to commit CNA. Interacts with multiple parties (e.g., insureds, brokers, counsel, claimants, and mediators). Directs and manages coverage counsel and coverage litigation against CNA. Partners with underwriters, product counsel, and actuary to effectively respond to policy wording and/or claim related inquiries. Collaborates directly with brokers and customers to address similar issues. Meets with brokers and existing or prospective clients as part of business marketing, growth, and retention strategies. Works with senior claim, underwriting, and product leadership to develop and analyze new products and to identify, evaluate, and track claim trends and issues. Provides technical guidance to and oversight of junior staff members. Develops and presents training on key legal and industry issues/trends for the financial lines team (claims, underwriting, product, and actuary). Represents CNA on panels at industry conferences. May perform additional duties as assigned.

Skills, Knowledge & Abilities

• Senior level advanced knowledge of the theories, principles, practices, and procedures of litigation management.
• The highest level of technical and product specific expertise, claims resolution skill, and knowledge of insurance and claims principles, practices, and procedures.
• Excellent interpersonal skills, verbal and written communication, and negotiation and presentation skills.
• Ability to exercise independent judgment and to work with and maintain confidential and sensitive information.
• Excellent analytical and problem-solving skills, and senior level skill in managing ambiguous situations and issues.
• Proven ability to take a proactive long-term view of business goals and objectives in order to achieve strategic business results.
• Knowledge of Microsoft Office Suite and other business-related software.

Education & Experience

• Bachelor's degree with JD, and admission to the bar of at least one state.
• Typically a minimum of twelve years of claims and/or legal experience with a proven track record of exceptional claim results.

Benefits

CNA offers a comprehensive and competitive benefits package to help employees – and their family members – achieve their physical, financial, emotional, and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.