Senior Claims Analyst

General Summary

A Senior Claims Analyst will investigate, evaluate, and resolve claims while ensuring compliance with regulatory and company policies.

Essential Duties & Responsibilities

• Follow standard claims protocols for documentation, coverage investigations, and file management.
• Maintain accurate and organized claims files.
• Investigate and document incident particulars, setting appropriate indemnity and expense reserves.
• Negotiate and bring to resolution directly and through defense attorneys.
• Attend trials and mediations when necessary.
• Adhere to industry Best Practices for effective claim management.
• Expand skills through participation in training and professional development courses.
• Ensure exceptional data integrity.
• Proactive communication with insureds, other departments and claims leadership.
• Perform additional duties and responsibilities as assigned.

Education & Qualifications

• Bachelor’s degree or JD required.
• Three years’ claims handling experience.
• NY adjusters license required within the first 6 – 12 months of employment.
• Strong analytical and problem-solving skills with attention to detail.
• Proficient business writing and oral communication skills.
• Ability to work independently as well as collaboratively within a team.
• Strong ethical judgement and a commitment to maintaining confidentiality.
• Must be able to work on site.
• Travel required as needed; may include overnight travel.

Pay

The actual compensation for this position will be determined by experience and other factors permitted by law.