Senior Claims Adjuster-Crop

Primary Details

Time Type: Full time
Worker Type: Employee
Title: Senior Claims Adjuster - Crop

About the role

The purpose of this role is to provide efficient and precise claims services to policyholders and agents through field inspections, communication with stakeholders, investigations, adjustments, and policy administration while ensuring adherence to regulatory requirements.

Responsibilities

• Complete field inspections, reviews and adjustments accurately and efficiently to administer crop insurance policies.
• Ensure compliance with insurance statutes and regulations to apply crop policies cost-effectively.
• Build and maintain customer relationships through timely and accurate policy service.
• Document and process loss information accurately to assess potential damages.
• Participate in quality control tasks, audits, risk assessments, and field reviews.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others positively.
• Support business objectives through quality control tasks, audits, and risk assessments.

Requirements

• Secondary school certification.
• Valid Driver's License.
• CAPP Certification (preferred).
• Bachelor's Degree or equivalent combination of education and work experience (preferred).
• Experience in the insurance industry.
• Experience in agriculture.
• Experience in farming.

Qualifications

• Secondary school certification.
• Valid Driver's License.
• CAPP Certification (preferred).
• Bachelor's Degree or equivalent combination of education and work experience (preferred).
• Experience in the insurance industry.
• Experience in agriculture.
• Experience in farming.

Skills

• Conflict Management
• Critical Thinking
• Customer Service
• Decision Making
• Detail-Oriented
• Document Management
• Financial Advising
• Insurance Claims Processing
• Intentional collaboration
• Managing performance
• Professional Networking
• Quality Management
• Regulatory Compliance
• Risk Management
• Self Motivation

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• A competitive 401(k) program with company match up to 8%
• A well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

Pay

The salary range for this role is between $64,000-$95,000. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience.

Schedule

This role is fully remote; approximately 20% home office work and 80% field work.