Senior Change Manager (Remote)

Key Responsibilities

• Lead end-to-end change management for large, high-impact initiatives with broad organizational reach, including global programs and multi-workstream transformations.
• Design and execute integrated change strategies encompassing stakeholder engagement, communications, enablement, readiness, and adoption.
• Tailor change approaches to address regional, cultural, and business-specific nuances while maintaining enterprise alignment and consistency.
• Proactively identify change risks, resistance points, and interdependencies, and develop mitigation strategies to support sustained adoption.
• Embed change management best practices into program design and execution from early planning through post-implementation stabilization.
• Enable successful execution of enterprise priorities by aligning leadership, teams, and operating behaviors to strategic objectives.
• Ensure change strategies support business outcomes such as operational efficiency, customer experience, speed to value, and organizational scalability.
• Act as a strategic thought partner to initiative owners, shaping program design decisions through a change and adoption lens.
• Serve as a connector across teams, ensuring alignment between business leaders, program owners, project managers, and enablement partners.
• Establish and maintain trusted relationships with senior leaders, enabling candid dialogue and informed decision-making.
• Influence outcomes across programs and portfolios without direct authority, using data, insight, and executive presence.
• Partner closely with program and project managers to integrate change work into broader delivery plans.
• Build and manage detailed timelines, milestones, dependencies, and deliverables related to change activities.
• Drive accountability for execution across communications, enablement, readiness, and adoption workstreams.
• Ensure consistency and quality across change artifacts while enabling flexibility for local or regional needs.
• Define success metrics and leading indicators to assess readiness, adoption, and change effectiveness.
• Monitor progress against change goals, using data and feedback to course-correct as needed.
• Facilitate feedback loops through surveys, forms, and stakeholder inputs to capture learnings and improvement opportunities.
• Document lessons learned, best practices, and reusable assets to continuously mature change management capabilities across the organization.

Required Skills & Experience

• Lead complex, cross-functional forums, driving clarity, alignment, and decisions across senior leaders and delivery teams.
• Translate ambiguous, evolving strategies into structured, executable change plans tied to measurable outcomes.
• Anticipate and navigate resistance, dependencies, and competing priorities across concurrent initiatives.
• Apply strong program discipline while adapting approach based on organizational readiness and change saturation.
• Communicate with clarity and confidence across executive, manager, and individual contributor audiences.
• 5+ years of experience in change management, organizational transformation, or related strategic roles.
• Demonstrated experience leading large-scale, cross-functional, and multi-region change initiatives.
• Strong program and project management skills, including dependency management and milestone tracking.
• Exceptional written, verbal, and presentation skills, with the ability to engage senior and executive audiences.
• Proven ability to influence, align, and collaborate across complex stakeholder environments.
• Change management or project management certification (e.g., Prosci, PMP, Agile).

Core Skills & Competencies

• Enterprise-level change leadership
• Executive presence and stakeholder influence
• Strategic thinking paired with strong execution discipline
• Clear, concise, and audience-appropriate communication
• Program planning and operational rigor
• Cross-functional and global collaboration
• Comfort operating in ambiguity and evolving priorities