Senior Center - PT Clerk (19 Hours)

About the role

The Clerk works under the supervision of the Program Coordinator in the Senior Center. This position is responsible for maintaining the front desk which includes greeting visitors and residents, collecting money, and responding to phone calls. Provides expedient responses to a wide range of inquiries related to services, programs, and events. Possess cultural awareness and sensitivity. Union: Teamsters (Municipal).

Responsibilities

• Welcome visitors and walk-ins, while maintaining the front desk.
• Assist with inquiries and concerns related to services, programs, and events.
• Maintain lists of members, program activities, and program participants; collect money with accuracy; answer all incoming phone calls and respond appropriately.
• Working knowledge and familiarity of Microsoft Office.
• Support the Program Coordinator and full-time Clerks with general office tasks.
• Maintains a working knowledge of the Senior Center.
• Performs other duties as assigned.

Requirements

One (1) year of relatable customer service experience.

Qualifications

• Personable, energetic, outgoing individual with excellent communication skills and outstanding customer service.
• Experience in working with seniors, along with good interpersonal skills and cultural awareness, is needed to interact with a diverse cultural community.
• Possess organizational skills with ability to multitask under pressure in a team environment.
• Establishes and maintains effective working relationships with staff and the public.
• Dependability essential, must have excellent punctuality and attendance.
• Bilingual/Multilingual desired.
• Preference will be given to Malden residents.

Pay

$20.00 per hour

Schedule

19 hours per week