Senior Center Aide

Department: Parks & Recreation
Work Location: Bonnie Dallas Senior Center
Type: Temporary, Part-Time
Number of Vacancies: 2

Pay

$12.00 per hour

Responsibilities

• Performs a variety of receptionist and customer service duties for the Senior Center under the supervision of the Assistant Program Manager and Program Coordinator.
• Establishes and maintains effective working relationships with employees, officials, and the general public using excellent customer service skills.
• Greets visitors to the Senior Center and directs them to the appropriate area.
• Answers and screens incoming calls, taking messages for the Senior Center staff.
• Receives fees for various activities and accounts for funds received from patrons.
• Inputs data regarding patron attendance and maintains database.
• Provides information to the public regarding programs and services.
• Performs general clerical duties such as computer typing, filing, and maintaining database files.
• Assists with set up and take down of supplies and equipment for classes.
• Assists patrons using public access computers, ensuring compliance with policies.
• Coordinates with staff for equipment set-up for classes using signage.
• Maintains cleanliness of equipment and reports damage to equipment/property.
• Ensures a welcoming environment for patrons and reports violations of behavioral policies.
• Assists with keeping the main reception area and small kitchen clean.
• Occasionally operates a motor vehicle to deliver meals or transport patrons.
• Attendance at work is an essential function of this position.
• Works other related Senior Center activities within the Senior Center Campus or outside, as needed.

Requirements

• Subject to the City's Drug and Alcohol Free Workplace Program, including pre-employment, post-accident, reasonable suspicion, return-to-duty, and follow-up testing.
• Clerical experience is preferred.
• Must have knowledge of general clerical duties and personal computer operations.
• Experience working with the public in person and over the telephone.
• Ability to meet deadlines and work independently to complete daily activities according to work schedule.
• Typing speed of 30 wpm preferred.
• Some knowledge of first aid and applicable safety precautions.
• Ability to work a varied schedule.
• Skill in operating tools and equipment such as personal computers (Microsoft Word and Excel), cash register, calculator, copy and fax machines, phone, and mobile or portable radio.
• Ability to communicate, understand, and follow written and verbal instructions.
• Ability to establish and maintain effective work relationships with co-workers, supervisors, and other City departments.
• Ability to effectively and courteously interact with the public.

Physical Demands

• Frequently required to walk, talk, and hear.
• Occasionally required to use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, color vision, and the ability to adjust focus.

Work Environment

• Indoor office setting, prone to many interruptions.
• Noise level is usually moderate to quiet.