SENIOR CATERING DIRECTOR - Binghamton University - Binghamton, NY

About the role

Chartwells Higher Education is re‑inventing the on‑campus dining experience at more than 300 colleges and universities. The Senior Catering Director will lead a high‑performing catering operation at Binghamton University, overseeing on‑ and off‑campus events, partnering with campus stakeholders, culinary teams, and operational leaders to deliver exceptional food, service, and hospitality while driving innovation and profitability.

Responsibilities

• Lead and manage all catering operations for on‑campus and off‑campus events.
• Build and maintain strong relationships with university clients, administrators, faculty, and community partners.
• Collaborate with culinary leadership to develop creative, trend‑forward menus that exceed guest expectations.
• Recruit, train, mentor, and develop catering staff to deliver outstanding service and hospitality.
• Ensure flawless event execution through detailed planning, communication, and coordination.
• Monitor and manage labor, food costs, and event profitability while maintaining exceptional quality standards.
• Drive sales growth by identifying new catering opportunities and enhancing the client experience.
• Maintain compliance with company standards, food safety regulations, and university policies.

Requirements

• Catering leadership experience in hospitality, higher education, hotels, conference centers, or large‑scale foodservice operations.
• Proven ability to manage multiple events and priorities in a fast‑paced environment.
• Strong financial acumen with experience managing budgets, labor, and food costs.
• Excellent client relationship management and customer service skills.
• Outstanding communication, organizational, and leadership abilities.
• Associate degree preferred.
• Three to five years of foodservice management experience preferred.
• Catering experience required.

Benefits

• Medical, Dental, Vision coverage
• Life Insurance/Accidental Death & Dismemberment (AD&D) Insurance
• Disability Insurance
• Retirement Plan
• Paid Time Off and Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Pay

Salary range: $80,000 – $90,000.