SENIOR CATERING CAPTAIN (FULL TIME)

Location: Fidelity - One Spartan Way, Merrimack, NH 03054

Schedule

Full time. Days and hours may vary; flexible schedule based on catering events. May include evenings and weekends.

Pay

$24.00 per hour to $25.00 per hour

About the role

Supervises Catering Department employees. Prepares and serves food at functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.

Responsibilities

• Supervises employees in the Catering Department
• Assists in the performance appraisal process
• Determines workload requirements from catering orders
• Meets with function group leaders to discuss setup arrangements, addresses last-minute changes and resolves problems
• Assembles and delivers food and supplies to the scheduled catering functions
• Returns food, beverages, serving equipment and utensils to catering facility
• Distributes and collects customer comment cards at catered functions
• Ensures proper presentation, portion control and serving temperatures
• Maintains sanitation and orderliness of equipment, supplies and utensils within work area
• Cleans equipment in a timely fashion; thoroughly cleans workstation before leaving the area for other assignments
• Interacts with customers and resolves customer complaints in a friendly and service-oriented manner; relays relevant customer concerns to supervisor
• Follows principles of sanitation and safety in handling food and equipment
• Performs other duties as assigned

Requirements

• Previous catering experience preferred
• A valid driver's license may be required
• Must possess or be able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law

Benefits

• Free meals, uniforms, and laundering service at select locations
• Internal Employee Referral Bonus
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer:

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.