Senior Catering & Banquet Captain
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to parse the posting.
Key sections:
- Overview: description of company, maybe "About the role"? Actually "Overview" could be "About the role". The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings.
We have:
- Overview (company description) -> could be "About the role" or maybe "About the company"? But they said "About the role". We'll treat overview as "About the role".
- Job Description: describes role responsibilities.
- Banquet Captain Responsibilities Include (list)
- Transportation & Logistics Responsibilities Include (list)
- Event Operations Support Responsibilities Include (list)
- Job Location and Tier (some info)
- Supervisor (reports to)
- Time Commitment (hours, availability)
- Compensation And Benefits (pay, benefits list)
- Application Requirements (list of requirements)
- A Successful Senior Catering & Event Captain (desired traits) maybe could be "Skills" or "Qualifications". Could map to "Qualifications" or "Skills". The traits are more like competencies.
- At Bars & Rec, we D.R.I.V.E. toward these Guest Service Pillars: list (maybe part of skills/qualities).
We need to decide which sections to include.
We must not create sections with filler. So we need to include only those with real content.
We have:
- About the role: we have overview description of company and role? The overview is more about company, but we can still put as About the role.
- Responsibilities: we have multiple lists: Banquet Captain Responsibilities, Transportation & Logistics Responsibilities, Event Operations Support Responsibilities. Combine into one Responsibilities section? Could separate but they'd be thin. Better to combine into one Responsibilities section with sublists? But instruction: Use - for any list of duties/requirements/benefits. We can have multiple
inside the section.
- Requirements: we have Application Requirements list (age, education, experience, etc). Also maybe "Job Location and Tier" and "Supervisor" and "Time Commitment" could be considered requirements? But they are more about job details. Could put under Requirements or maybe separate sections like Qualifications? The instruction includes Qualifications as a possible heading. We could put education/experience under Qualifications, and other requirements (age, license, etc) under Requirements. But we need to avoid thin sections.
Better approach: Use sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Possibly Qualifications if needed.
Let's extract content:
About the role: Overview paragraph(s) about company and role. We'll combine the overview paragraphs (first two paragraphs after "Overview") plus maybe the "Job Description" paragraph? Actually Job Description is more responsibilities. We'll keep About the role as the overview of company and role purpose.
Responsibilities: combine all duty lists:
- Serve as the Banquet Captain for onsite and offsite catered events.
- Lead banquet setup, service, room flips, and event breakdown.
- Supervise Crew Members, Crew Leads, Senior Crew Leads, and other support personnel during events.
- Serve as the primary onsite contact for clients, vendors, and venue representatives throughout event execution.
- Coordinate event timelines with the Sales, Culinary, Operations, and FLT teams to ensure seamless execution of offsite events, catering events, custom events, and other events/activations as needed.
- Ensure food presentation, beverage service, buffet displays, and event spaces meet Bars & Recreation quality standards.
- Monitor guest satisfaction throughout events and proactively resolve service issues.
- Assist with food service, beverage service, bartending, and event execution.
- Ensure all event equipment, supplies, and rental items are accounted for and returned following each event.
- Mentor and develop Crew Members, Crew Leads, and Senior Crew Leads in all aspects of custom event execution, including event setup, service standards, presentation, attention to detail, allergen awareness, and guest experience.
- Collaborate closely with the culinary team to communicate guest allergies, dietary restrictions, and special requests while coordinating buffet setup, chafing equipment, and service logistics to ensure seamless event execution and team readiness.
- Foster and maintain strong professional relationships with clients by providing constructive feedback, ensuring consistent service standards, and collaborating to enhance operational efficiency and the overall guest experience.
Transportation & Logistics Responsibilities:
- Serve as the primary driver for catering deliveries and operational transportation.
- Safely transport food, beverages, furniture, décor, equipment, and event supplies between Bars & Recreation facilities and offsite event locations.
- Load, unload, and verify catering orders and event equipment before departure and upon arrival.
- Coordinate timely deliveries to support catering events, activations, and venue needs.
- Return all equipment to storage while ensuring it is cleaned and stored properly.
- Assist with inventory transfers between company locations.
- Promptly communicate any transportation delays or operational issues to management.
- If scheduled/needed, attend weekly Events Meetings to coordinate and prepare for the successful execution of all upcoming custom events.
Event Operations Support Responsibilities:
- Prepare equipment, décor, signage, and supplies for upcoming events.
- Assist with setup and teardown of onsite and offsite events.
- Support company activations including festivals, community events, trade shows, promotional events, and mobile experiences.
- Assist with warehouse organization and event inventory.
- Attend additional meetings as needed.
- Perform other duties as assigned by the Senior Hospitality & Operations Manager or senior leadership.
We can combine these into one Responsibilities section with maybe subheadings? But we cannot add extra headings beyond . Could just list all items in one . That's okay.
Requirements: Application Requirements list:
- Must be at least 21 years of age.
- Must have at least a High School Diploma or GED.
- Minimum three years of hospitality, banquet, catering, or event operations experience.
- Previous Banquet Captain or catering leadership experience preferred.
- Must successfully pass a background check.
- Must be insurable under the company's commercial automobile insurance policy.
- Valid driver's license with a clean driving record (no suspensions in the last five years).
- Maintain personal automobile insurance with minimum limits of:
- $100,000 per occurrence
- $300,000 aggregate
- Comfortable driving company vans, pick-up trucks, and trailers.
- Ability to lift and carry 50+ pounds repeatedly.
- Ability to stand, walk, bend, crouch, climb stairs, and work indoors and outdoors for extended periods.
- Available to work mornings, evenings, weekends, and holidays based on event schedules.
- Ability to obtain Responsible Beverage Server certification and any required manager licensing.
- Must be willing to complete an online Responsible Beverage Server Course and submit proof of completion.
- Must have (or be willing and able to obtain) a Wisconsin Statewide Operator’s (Bartender’s) Permit.
- Must be able to operate a point-of-sale system and accurately conduct credit card transactions.
- Must have (or be willing to obtain) personal transportation and a personal cell phone.
- Must be able to read, understand, and follow the Bars & Recreation Employee Handbook.
Also maybe "Job Location and Tier" and "Supervisor" and "Time Commitment" could be considered requirements but they are more job details. Could include them under Requirements as well, but they'd be short. However we should not create thin sections. Could incorporate them into Requirements as additional items.
Job Location and Tier: "This position is classified as a Tier 3 On-site Employee. Senior Catering & Event Captains will be trained to work at all the various facilities to support the overall team as needed."
Supervisor: "This job reports to the Senior Operations Manager (SOM) but is directly managed by the Hospitality Operations Managers (HOMs) onsite."
Time Commitment: "Senior Catering & Event Captains are expected to work at least 30-40 hours per week and may not have any outside obligations or commitments (unless agreed upon and approved at hire). SCECs must be able to work days, nights, and weekends. Full and open availability is required on Fridays and Saturdays."
These are substantive; we can include them under Requirements as bullet points.
Compensation And Benefits: includes pay and benefits.
Pay: "Senior Catering & Event Captains receive a starting base rate of $13.00 - $14.50/hour based on experience plus share of the bi-weekly Tip Pool. Gross rate range after tips = $24-$30/hr."
Benefits list: "Plus, a Comprehensive Benefits Package Including Health/Dental/Vision Insurance for all full-time employees (30+ hours/week) Life Insurance Policy for all full-time employees (30+ hours/week) Company sponsored 401k plan Paid Time Off (7 full days per year once fully vested) Company sponsored Employee Rewards Program Company sponsored social events Annual charitable donation of employee's choice Flexible scheduling Great variety of work with cross-training at all facilities Free/Discounted Play, Drinks, Snacks and Merchandise Company-wide communication platform"
We need to separate Pay and Benefits sections? The instruction says include a section ONLY when posting has real, specific content for it. It has both pay and benefits. Could combine into one "Compensation and Benefits" section, but they have separate headings Pay and Benefits as possible. We could make two sections: Pay and Benefits. Both have real content. That's okay.
Schedule: The posting mentions time commitment (hours, availability). That could be considered Schedule. So we could have a Schedule section with those details. However we already considered putting time commitment under Requirements. But we could also make a Schedule section. The instruction says prefer a few substantive sections over many thin ones. If we make Schedule separate, we might have many sections: About the role, Responsibilities, Requirements, Pay, Benefits, Schedule. That's six sections, maybe okay if each substantive. But we need to avoid thin sections. Schedule would have content: expected 30-40 hours per week, must work days/nights/weekends, full open availability Fridays and Saturdays. That's substantive enough.
Requirements could then focus on qualifications: age, education, experience, licenses, etc. Could also include location/tier/supervisor? Might be better to put those under Requirements as well, but then Requirements may become long but still substantive.
Let's decide:
- About the role: overview paragraph(s).
- Responsibilities: combined duty lists.
- Requirements: list of eligibility criteria (age, education, experience, licenses, background check, insurance, driving record, physical ability, availability, etc). Could also include location/tier/supervisor? Might be okay.
- Pay: pay details.
- Benefits: benefits list.
- Schedule: time commitment and availability.
That's six sections, each with substantive content.
Check
for prose. Do NOT repeat job title as heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the posting. Key sections: - Overview: description of company, maybe "About the role"? Actually "Overview" could be "About the role". The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings.
We have:
- Overview (company description) -> could be "About the role" or maybe "About the company"? But they said "About the role". We'll treat overview as "About the role".
- Job Description: describes role responsibilities.
- Banquet Captain Responsibilities Include (list)
- Transportation & Logistics Responsibilities Include (list)
- Event Operations Support Responsibilities Include (list)
- Job Location and Tier (some info)
- Supervisor (reports to)
- Time Commitment (hours, availability)
- Compensation And Benefits (pay, benefits list)
- Application Requirements (list of requirements)
- A Successful Senior Catering & Event Captain (desired traits) maybe could be "Skills" or "Qualifications". Could map to "Qualifications" or "Skills". The traits are more like competencies.
- At Bars & Rec, we D.R.I.V.E. toward these Guest Service Pillars: list (maybe part of skills/qualities).
We need to decide which sections to include.
We must not create sections with filler. So we need to include only those with real content.
We have:
- About the role: we have overview description of company and role? The overview is more about company, but we can still put as About the role.
- Responsibilities: we have multiple lists: Banquet Captain Responsibilities, Transportation & Logistics Responsibilities, Event Operations Support Responsibilities. Combine into one Responsibilities section? Could separate but they'd be thin. Better to combine into one Responsibilities section with sublists? But instruction: Use - for any list of duties/requirements/benefits. We can have multiple
inside the section.
- Requirements: we have Application Requirements list (age, education, experience, etc). Also maybe "Job Location and Tier" and "Supervisor" and "Time Commitment" could be considered requirements? But they are more about job details. Could put under Requirements or maybe separate sections like Qualifications? The instruction includes Qualifications as a possible heading. We could put education/experience under Qualifications, and other requirements (age, license, etc) under Requirements. But we need to avoid thin sections.
Better approach: Use sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Possibly Qualifications if needed.
Let's extract content:
About the role: Overview paragraph(s) about company and role. We'll combine the overview paragraphs (first two paragraphs after "Overview") plus maybe the "Job Description" paragraph? Actually Job Description is more responsibilities. We'll keep About the role as the overview of company and role purpose.
Responsibilities: combine all duty lists:
- Serve as the Banquet Captain for onsite and offsite catered events.
- Lead banquet setup, service, room flips, and event breakdown.
- Supervise Crew Members, Crew Leads, Senior Crew Leads, and other support personnel during events.
- Serve as the primary onsite contact for clients, vendors, and venue representatives throughout event execution.
- Coordinate event timelines with the Sales, Culinary, Operations, and FLT teams to ensure seamless execution of offsite events, catering events, custom events, and other events/activations as needed.
- Ensure food presentation, beverage service, buffet displays, and event spaces meet Bars & Recreation quality standards.
- Monitor guest satisfaction throughout events and proactively resolve service issues.
- Assist with food service, beverage service, bartending, and event execution.
- Ensure all event equipment, supplies, and rental items are accounted for and returned following each event.
- Mentor and develop Crew Members, Crew Leads, and Senior Crew Leads in all aspects of custom event execution, including event setup, service standards, presentation, attention to detail, allergen awareness, and guest experience.
- Collaborate closely with the culinary team to communicate guest allergies, dietary restrictions, and special requests while coordinating buffet setup, chafing equipment, and service logistics to ensure seamless event execution and team readiness.
- Foster and maintain strong professional relationships with clients by providing constructive feedback, ensuring consistent service standards, and collaborating to enhance operational efficiency and the overall guest experience.
Transportation & Logistics Responsibilities:
- Serve as the primary driver for catering deliveries and operational transportation.
- Safely transport food, beverages, furniture, décor, equipment, and event supplies between Bars & Recreation facilities and offsite event locations.
- Load, unload, and verify catering orders and event equipment before departure and upon arrival.
- Coordinate timely deliveries to support catering events, activations, and venue needs.
- Return all equipment to storage while ensuring it is cleaned and stored properly.
- Assist with inventory transfers between company locations.
- Promptly communicate any transportation delays or operational issues to management.
- If scheduled/needed, attend weekly Events Meetings to coordinate and prepare for the successful execution of all upcoming custom events.
Event Operations Support Responsibilities:
- Prepare equipment, décor, signage, and supplies for upcoming events.
- Assist with setup and teardown of onsite and offsite events.
- Support company activations including festivals, community events, trade shows, promotional events, and mobile experiences.
- Assist with warehouse organization and event inventory.
- Attend additional meetings as needed.
- Perform other duties as assigned by the Senior Hospitality & Operations Manager or senior leadership.
We can combine these into one Responsibilities section with maybe subheadings? But we cannot add extra headings beyond . Could just list all items in one . That's okay.
Requirements: Application Requirements list:
- Must be at least 21 years of age.
- Must have at least a High School Diploma or GED.
- Minimum three years of hospitality, banquet, catering, or event operations experience.
- Previous Banquet Captain or catering leadership experience preferred.
- Must successfully pass a background check.
- Must be insurable under the company's commercial automobile insurance policy.
- Valid driver's license with a clean driving record (no suspensions in the last five years).
- Maintain personal automobile insurance with minimum limits of:
- $100,000 per occurrence
- $300,000 aggregate
- Comfortable driving company vans, pick-up trucks, and trailers.
- Ability to lift and carry 50+ pounds repeatedly.
- Ability to stand, walk, bend, crouch, climb stairs, and work indoors and outdoors for extended periods.
- Available to work mornings, evenings, weekends, and holidays based on event schedules.
- Ability to obtain Responsible Beverage Server certification and any required manager licensing.
- Must be willing to complete an online Responsible Beverage Server Course and submit proof of completion.
- Must have (or be willing and able to obtain) a Wisconsin Statewide Operator’s (Bartender’s) Permit.
- Must be able to operate a point-of-sale system and accurately conduct credit card transactions.
- Must have (or be willing to obtain) personal transportation and a personal cell phone.
- Must be able to read, understand, and follow the Bars & Recreation Employee Handbook.
Also maybe "Job Location and Tier" and "Supervisor" and "Time Commitment" could be considered requirements but they are more job details. Could include them under Requirements as well, but they'd be short. However we should not create thin sections. Could incorporate them into Requirements as additional items.
Job Location and Tier: "This position is classified as a Tier 3 On-site Employee. Senior Catering & Event Captains will be trained to work at all the various facilities to support the overall team as needed."
Supervisor: "This job reports to the Senior Operations Manager (SOM) but is directly managed by the Hospitality Operations Managers (HOMs) onsite."
Time Commitment: "Senior Catering & Event Captains are expected to work at least 30-40 hours per week and may not have any outside obligations or commitments (unless agreed upon and approved at hire). SCECs must be able to work days, nights, and weekends. Full and open availability is required on Fridays and Saturdays."
These are substantive; we can include them under Requirements as bullet points.
Compensation And Benefits: includes pay and benefits.
Pay: "Senior Catering & Event Captains receive a starting base rate of $13.00 - $14.50/hour based on experience plus share of the bi-weekly Tip Pool. Gross rate range after tips = $24-$30/hr."
Benefits list: "Plus, a Comprehensive Benefits Package Including Health/Dental/Vision Insurance for all full-time employees (30+ hours/week) Life Insurance Policy for all full-time employees (30+ hours/week) Company sponsored 401k plan Paid Time Off (7 full days per year once fully vested) Company sponsored Employee Rewards Program Company sponsored social events Annual charitable donation of employee's choice Flexible scheduling Great variety of work with cross-training at all facilities Free/Discounted Play, Drinks, Snacks and Merchandise Company-wide communication platform"
We need to separate Pay and Benefits sections? The instruction says include a section ONLY when posting has real, specific content for it. It has both pay and benefits. Could combine into one "Compensation and Benefits" section, but they have separate headings Pay and Benefits as possible. We could make two sections: Pay and Benefits. Both have real content. That's okay.
Schedule: The posting mentions time commitment (hours, availability). That could be considered Schedule. So we could have a Schedule section with those details. However we already considered putting time commitment under Requirements. But we could also make a Schedule section. The instruction says prefer a few substantive sections over many thin ones. If we make Schedule separate, we might have many sections: About the role, Responsibilities, Requirements, Pay, Benefits, Schedule. That's six sections, maybe okay if each substantive. But we need to avoid thin sections. Schedule would have content: expected 30-40 hours per week, must work days/nights/weekends, full open availability Fridays and Saturdays. That's substantive enough.
Requirements could then focus on qualifications: age, education, experience, licenses, etc. Could also include location/tier/supervisor? Might be better to put those under Requirements as well, but then Requirements may become long but still substantive.
Let's decide:
- About the role: overview paragraph(s).
- Responsibilities: combined duty lists.
- Requirements: list of eligibility criteria (age, education, experience, licenses, background check, insurance, driving record, physical ability, availability, etc). Could also include location/tier/supervisor? Might be okay.
- Pay: pay details.
- Benefits: benefits list.
- Schedule: time commitment and availability.
That's six sections, each with substantive content.
Check
- inside the section.
- Requirements: we have Application Requirements list (age, education, experience, etc). Also maybe "Job Location and Tier" and "Supervisor" and "Time Commitment" could be considered requirements? But they are more about job details. Could put under Requirements or maybe separate sections like Qualifications? The instruction includes Qualifications as a possible heading. We could put education/experience under Qualifications, and other requirements (age, license, etc) under Requirements. But we need to avoid thin sections.
Better approach: Use sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Possibly Qualifications if needed.
Let's extract content:
About the role: Overview paragraph(s) about company and role. We'll combine the overview paragraphs (first two paragraphs after "Overview") plus maybe the "Job Description" paragraph? Actually Job Description is more responsibilities. We'll keep About the role as the overview of company and role purpose.
Responsibilities: combine all duty lists:
- Serve as the Banquet Captain for onsite and offsite catered events.
- Lead banquet setup, service, room flips, and event breakdown.
- Supervise Crew Members, Crew Leads, Senior Crew Leads, and other support personnel during events.
- Serve as the primary onsite contact for clients, vendors, and venue representatives throughout event execution.
- Coordinate event timelines with the Sales, Culinary, Operations, and FLT teams to ensure seamless execution of offsite events, catering events, custom events, and other events/activations as needed.
- Ensure food presentation, beverage service, buffet displays, and event spaces meet Bars & Recreation quality standards.
- Monitor guest satisfaction throughout events and proactively resolve service issues.
- Assist with food service, beverage service, bartending, and event execution.
- Ensure all event equipment, supplies, and rental items are accounted for and returned following each event.
- Mentor and develop Crew Members, Crew Leads, and Senior Crew Leads in all aspects of custom event execution, including event setup, service standards, presentation, attention to detail, allergen awareness, and guest experience.
- Collaborate closely with the culinary team to communicate guest allergies, dietary restrictions, and special requests while coordinating buffet setup, chafing equipment, and service logistics to ensure seamless event execution and team readiness.
- Foster and maintain strong professional relationships with clients by providing constructive feedback, ensuring consistent service standards, and collaborating to enhance operational efficiency and the overall guest experience.
Transportation & Logistics Responsibilities:
- Serve as the primary driver for catering deliveries and operational transportation.
- Safely transport food, beverages, furniture, décor, equipment, and event supplies between Bars & Recreation facilities and offsite event locations.
- Load, unload, and verify catering orders and event equipment before departure and upon arrival.
- Coordinate timely deliveries to support catering events, activations, and venue needs.
- Return all equipment to storage while ensuring it is cleaned and stored properly.
- Assist with inventory transfers between company locations.
- Promptly communicate any transportation delays or operational issues to management.
- If scheduled/needed, attend weekly Events Meetings to coordinate and prepare for the successful execution of all upcoming custom events.
Event Operations Support Responsibilities:
- Prepare equipment, décor, signage, and supplies for upcoming events.
- Assist with setup and teardown of onsite and offsite events.
- Support company activations including festivals, community events, trade shows, promotional events, and mobile experiences.
- Assist with warehouse organization and event inventory.
- Attend additional meetings as needed.
- Perform other duties as assigned by the Senior Hospitality & Operations Manager or senior leadership.
We can combine these into one Responsibilities section with maybe subheadings? But we cannot add extra headings beyond