Senior Category Manager - Technology

About the role

Salesforce is seeking a Senior Category Manager to own and execute sourcing strategies across our global software and technology stack. This isn't just about managing standard SaaS renewals. You will be the commercial architect for our next-generation software portfolio, taking the lead on negotiating, administering, and optimizing high-stakes contracts—including the rapidly evolving world of Generative AI.

Responsibilities

• Own the Tech Portfolio: Drive end-to-end software, SaaS, and GenAI supplier-sourcing strategies that guarantee high quality, on-time delivery, and maximum cost-competitiveness.
• Negotiate the Future: Lead high-complexity, large enterprise software negotiations. You will navigate complex business contract law, SaaS licensing, and the unique nuances of AI contracts (including token-based pricing and consumption models).
• Partner with the C-Suite: Build trusted-advisor relationships with internal stakeholders and senior leaders, translating dense pricing structures and contract terms into clear, executive-ready presentations.
• Drive Supplier Performance: Manage day-to-day relationships and lead Quarterly Business Reviews (QBRs) with strategic software suppliers utilizing data-driven scorecards and performance metrics.
• Run Advanced Data Analytics: Conduct deep spend analysis, category profiling, and cost modeling. You’ll use mathematical models and statistical techniques to forecast market trends and uncover hidden savings opportunities.
• Execute Best-in-Class RFx: Utilize advanced RFI, RFP, and RFQ techniques to benchmark the market, select top-tier vendors, and secure a competitive advantage for Salesforce.
• Elevate Procurement Practice: Implement proactive, forward-thinking procurement philosophies and systems that streamline cross-functional projects and protect company margins.

Requirements

• Experience: 5–10 years of progressive experience in strategic sourcing, technology procurement, or supply chain management.
• Domain Expertise: A rock-solid understanding of Software-as-a-Service (SaaS) licensing structures, Public Cloud ecosystems, and a firm grasp of commercial contract law.
• AI Fluency: Experience negotiating AI solutions with a firm understanding of token-based and consumption-focused pricing models.
• Commercial Acumen: A proven track record of reviewing, drafting, and negotiating mid-to-high complexity contracts independently.
• Operational Agility: A self-starter who thrives under minimal supervision, manages multiple high-priority projects simultaneously, and stays cool under tight deadlines.
• Education: BA/BS degree in Supply Chain Management, Finance, or a related technical field (or equivalent practical experience).

Qualifications

• BA/BS degree in Supply Chain Management, Finance, or a related technical field (or equivalent practical experience).

Skills

• Strategic thinking and problem-solving skills.
• Strong negotiation and contract management skills.
• Excellent communication and interpersonal skills.
• Data analysis and reporting skills.
• Ability to manage multiple projects simultaneously.

Benefits

The Technology Sourcing Team at Salesforce is a high-impact, fast-moving group that directly influences the company's tech stack and financial efficiency. We have a public-facing website here that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

Pay

Compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Schedule

Full-time position.