Senior Casualty Claims Specialist - Pacific or Mountain Time Zone

Responsibilities

• Manages, investigates, and resolves claims.
• Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
• Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
• Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
• Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advises as to proper course of action.
• Responds to various written and telephone inquiries including status reports.
• Ensures adequacy of reserves.
• Updates files and provides comprehensive reports as required.
• Manages the practices and billing activities of outside and in-house counsel.

Qualifications

• Strong written and oral communications skills required.
• Good interpersonal, analytical, investigative, and negotiation skills required.
• Customer service experience preferred.
• Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law.

About the Role

This role will manage, investigate and resolve claims as well as assist in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims. Work Arrangement: Hybrid - Candidates who live within 50 miles of a Liberty Mutual Claims office are expected to work on-site at least two days per month. Remote - Candidates who live more than 50 miles from a Liberty Mutual Claims office are eligible to work fully remote. This position operates on a Pacific (PST) or Mountain (MST) time schedule.

Pay, Benefits & Schedule

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.