Senior Casualty Claims Specialist - Northeast

Responsibilities

• Manages, investigates, and resolves claims.
• Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.
• Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.
• Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.
• Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.
• Responds to various written and telephone inquiries including status reports.
• Ensures adequacy of reserves.
• Updates files and provides comprehensive reports as required.
• Responsible for managing the practices and billing activities of outside and in-house counsel.

Qualifications

• Strong written and oral communications skills required.
• Good interpersonal, analytical, investigative, and negotiation skills required.
• Customer service experience preferred.
• Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law.

About the role

This role will manage, investigate and resolve claims as well as assist in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims. Work Arrangement Hybrid: Candidates who live within 50 miles of a Liberty Mutual Claims office are expected to work on-site at least two days per month. Remote: Candidates who live more than 50 miles from a Liberty Mutual Claims office are eligible to work fully remote. This position operates on an Eastern (EST) time zone schedule.

Pay, Benefits & Schedule

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.

Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits