Senior Buyer

About the role

This is a hybrid role based in Raleigh, NC, Charlotte, NC, or Phoenix, AZ, with the expectation that work will regularly take place both inside and outside a company office. The Senior Buyer oversees the procurement operations helpdesk, responds to procurement-related inquiries from internal associates and suppliers, and ensures adherence to the company’s procurement standards and procedures.

Responsibilities

• Respond to tickets and emails within established SLAs.
• Troubleshoot purchase orders and requisitions.
• Escalate complex issues and track them to resolution.
• Support users through the requisition-to-order process.
• Track helpdesk metrics and identify process improvements.
• Analyze recurring issues and recommend process improvements.
• Create purchase requisition/PO changes for new contracts or amendments.
• Provide support for warehouse replenishment orders and physical inventory audits.
• Support software orders.

Position-Specific Skills

• Excel proficiency
• Software Asset Management
• Inventory Management

Qualifications

• Bachelor's Degree and 4 years of experience in Purchasing, or
• High School Diploma or GED and 8 years of experience in Purchasing.

Preferred Qualifications

• Experience with Coupa
• Strong analytical, communication, and customer service skills
• Understanding of contract terms and financial commitments

Preferred Area of Experience

• Indirect Materials Purchasing and Supply Chain Management

License or Certification

• ISM-CPSM (preferred)