Senior Business Operations Analyst I

Responsibilities

Maintain CRM data including accounts, end customer projects, and products
Manage data quality for accounts, design registration, opportunities, samples, and quotes
Support and train internal and external CRM users and Partners (manufacturer reps & distributors)
Support new project implementation in CRM: Samples, EVK, contracts
Update and maintain internal process documentation
Ensure accurate reporting and design registration of new design-in opportunities
Manage CRM development and issues with business applications team
Work with CRM admin to improve the functionality and user experience
Support sales managers with administrative tasks in CRM

Qualifications

Experience working with an integrated ERP system with Finance, Quality and Operations modules
Experience working with Sarbanes-Oxley protocols
Strong skills in Excel and Word
Meticulous attention to detail and accuracy
Organized and process-oriented with excellent communication skills
Ability to manage multiple tasks and use good judgment in resolving difficult issues
Semiconductor industry experience preferred
CRM experience a plus (Salesforce, MS Dynamics)
Bachelors in business, marketing, accounting, or related + 6 years of experience, or Masters + 3 years of experience

Benefits

Competitive benefits designed to support employee health, welfare, and retirement
Highlights include: health care benefits, 401k savings plan, Employee Stock Purchase Plan (ESPP), and paid time off.

Company Overview

MaxLinear is a global, NASDAQ-traded company (MXL) where the entrepreneurial spirit is alive and well.
We are a fabless system-on-chip product company, striving to improve the world’s communication networks for everyone through our highly integrated radio-frequency (RF), analog, digital, and mixed-signal semiconductor solutions for access and connectivity, wired and wireless infrastructure, and industrial and multi-market applications.
We hire the best people in the industry and engage them in some of the most exciting opportunities that connect the world we live in today.
Our growth has come from innovative, bold approaches to solving some of the world’s most challenging communication technology problems in the most efficient and effective manner.
MaxLinear began by developing the world’s first high-performance TV tuner chip using standard CMOS process technology. Others said we couldn’t achieve the extremely high-performance requirements using CMOS, but we proved them wrong and achieved enduring global market leadership with our designs.
Since then, we’ve developed a full line of products that drive 4G and 5G infrastructure; enable data center, metro and long-haul optical interconnects; bring 10Gbit to the home; power the IoT revolution; and enable robust and reliable communication in harsh industrial environments.
One such example was the acquisition of Intel’s Home Gateway Platform Division that added Wi-Fi, Ethernet, and Broadband Gateway Processor SoC technology to our connected home portfolio creating a complete and scalable platform of connectivity and access solutions to fully address our customers’ needs.
Our headquarters are in Carlsbad, near San Diego, California. We also have major design centers in Irvine and San Jose, California; Valencia, Spain; Bangalore, India; Munich, Germany; Israel; and Singapore.
We have approximately 1,200 employees, a substantial majority of whom have engineering degrees and include masters and Ph.D. graduates from many of the premiere universities around the world.
Our employees thrive on innovation, outstanding execution, outside-the-box thinking, nimbleness, and collaboration.
Together, we form a high-energy business team that is focused on building the best and most innovative products on the market.