Senior Business Manager, Fraud Operations Strategy
About the role
The Senior Business Manager of Fraud Operations Strategy will lead a high-performing team of data science and risk professionals dedicated to protecting the global payment network. This role is responsible for overseeing the analysis of high-volume, complex transaction-level data to develop, implement, and optimize sophisticated fraud strategies and predictive fraud models. Acting as a critical bridge between internal stakeholders and external partners, you will drive initiatives that actively mitigate risk, block fraudulent transactions, and ensure network integrity. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
Responsibilities
- Team Leadership & Analytics Management: Direct, mentor, and develop a team of eight (8) data analytics and data science professionals, primarily consisting of Principal Fraud Risk Specialists
- Advanced Data Analysis: Oversee the deep-dive analysis of transaction-level data, evaluating over 150 unique data elements and their configurations to identify anomalies, patterns, and emerging fraud vectors
- Strategy & Model Development: Drive the creation, testing, and deployment of robust fraud strategies and predictive fraud models to proactively block fraudulent transactions while minimizing false positives
- Stakeholder Collaboration: Serve as a key liaison across both Internal & External entities to align fraud prevention efforts with broader corporate security and network protection goals
- Operational Excellence: Continuously refine data extraction, querying, and modeling methodologies to improve the speed and accuracy of fraud detection across the network
Requirements
Basic Qualifications:
- Bachelor’s Degree
- At least 3 years of experience performing quantitative analysis
- At least 3 years of experience performing qualitative analysis
- At least 1 year of experience performing people management
- At least 1 year of experience performing project management
Preferred Qualifications:
- Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
- 5+ years of experience in quantitative analysis
- 5+ years of experience in qualitative analysis
- 2+ years of experience in people management
- 2+ years of experience in product development
- 2+ years of experience in financial modeling
- 2+ years of experience in economic forecasting
- 2+ years of experience in project management
Pay
- McLean, VA: $200,700 - $229,100 for Sr. Business Manager
- Richmond, VA: $182,500 - $208,300 for Sr. Business Manager
- Riverwoods, IL: $182,500 - $208,300 for Sr. Business Manager
- Houston, TX: $182,500 - $208,300 for Sr. Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.