Senior Business Intelligence Analyst

About the role

Navy Federal Credit Union is seeking an experienced Data Analyst to support business decisions through quantitative and qualitative data analysis and reporting.

Responsibilities

• Collect, aggregate, and analyze data from multiple sources to drive insights into business performance
• Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations to support business decisions
• Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
• Create actionable reports showing key performance indicators, identifying areas of improvement, and displaying root cause analysis of problems
• Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives
• Communicate findings and insights to stakeholders and provide business strategy recommendations for optimizing business performance
• Provide reporting solutions and respond to ad-hoc report requests within the business area
• Build specifications for reports and analysis based on business needs and required or available data elements
• Lead small projects and initiatives

Qualifications

• Bachelor's Degree in Business Administration, Statistics, or related field
• 5-7 years of experience in data analysis and reporting
• Advanced proficiency in SQL, including query optimization and performance tuning
• Advanced experience designing scalable dashboards and self-service reporting solutions (Power BI or Tableau)
• Proven ability to translate ambiguous business problems into clear analytical requirements, success metrics, and reporting solutions
• Complete knowledge and understanding of business area/specialization
• Advanced skill using business intelligence applications and/or cloud services
• Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
• Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
• Advanced skill in complex data manipulation across multiple tables
• Effective data integration, cleaning and validation skills
• Skill communicating data analysis and visualizations to nontechnical and senior audiences
• Intermediate to advanced proficiency in Python and experience with cloud data platforms/services
• Experience working with ERP, CRM, or database reporting environments

Desired Qualifications

• Intermediate to advanced proficiency in Python and experience with cloud data platforms/services
• Experience working with ERP, CRM, or database reporting environments

Benefits

Navy Federal offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. Learn more about our benefits on the Navy Federal Career Site.

Pay

Compensation is competitive and commensurate with experience. Details on salary ranges can be found on the Navy Federal Career Site.

Schedule

Monday - Friday, 8:00AM - 4:30PM

Locations

• 820 Follin Lane, Vienna, VA 22180
• 5550 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged, and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Additional Information

FORTUNE 100 Best Companies to Work For® 2026 Yello and WayUp Top 100 Internship Programs 2025 Computerworld® Best Places to Work in IT 2026 Most Loved Workplace – America’s Top Most Loved Workplaces® 2025 2025 PEOPLE® Companies That Care Newsweek Most Trustworthy Companies in America 2026 Military Times 2025 Best Military Spouse Employers 2025 2026 Handshake Early Talent Award Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026 From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.