Senior Business Intelligence Analyst

About the role

Navy Federal Credit Union is seeking an experienced Data Analyst to support business decisions through quantitative and qualitative data analysis and reporting.

Responsibilities

• Collect, aggregate, and analyze data from multiple sources to drive insights into business performance
• Identify, analyze, and interpret trends or patterns and prepare ongoing reports and data visualizations to support business decisions
• Develop, maintain, and manage advanced reporting, dashboards, and BI solutions
• Create actionable reports showing key performance indicators, identifying areas of improvement, and displaying root cause analysis of problems
• Use analytics and metrics to improve processes and provide data-driven forecasts of potential costs, risks, and profits of new business initiatives
• Communicate findings and insights to stakeholders and provide business strategy recommendations for optimizing business performance
• Provide reporting solutions and respond to ad-hoc report requests within the business area
• Build specifications for reports and analysis based on business needs and required or available data elements
• Lead small projects and initiatives

Qualifications

• Bachelor's Degree in Business Administration, Statistics, or related field
• 5-7 years of experience in data analysis and reporting
• Advanced proficiency in SQL, including query optimization and performance tuning
• Advanced experience designing scalable dashboards and self-service reporting solutions (Power BI or Tableau)
• Proven ability to translate ambiguous business problems into clear analytical requirements, success metrics, and reporting solutions
• Complete knowledge and understanding of business area/specialization
• Advanced skill using business intelligence applications and/or cloud services
• Advanced knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors
• Advanced skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis
• Advanced skill in complex data manipulation across multiple tables
• Effective data integration, cleaning and validation skills
• Skill communicating data analysis and visualizations to nontechnical and senior audiences
• Intermediate to advanced proficiency in Python and experience with cloud data platforms/services
• Experience working with ERP, CRM, or database reporting environments

Desired Qualifications

• Intermediate to advanced proficiency in Python and experience with cloud data platforms/services
• Experience working with ERP, CRM, or database reporting environments

Benefits

Navy Federal offers a comprehensive benefits package including:

• Competitive pay and generous benefits
• Highly competitive pay and generous benefits and perks
• Flexible work arrangements
• Professional development opportunities
• Employee recognition programs
• Health, wellness, and retirement benefits

Pay

Salary range: $80,000 - $120,000 annually

Schedule

Monday - Friday, 8:00AM - 4:30PM

About Navy Federal Credit Union

Navy Federal Credit Union is a leading provider of financial services to military personnel, their families, and eligible individuals. We are proud to be recognized as one of the best places to work and are committed to fostering a diverse and inclusive workplace.

Contact Information

To apply, please visit jobs.navyfederal.org. For accommodations or further information, contact the Medical Accommodations team at medicalaccommodations@navyfederal.org or call 1-888-503-6013.