Senior Business Immigration Analyst (Paralegal)

About the role

Fragomen’s Senior Business Immigration Analyst position offers the opportunity to make an immediate impact on our business, with training, development, and long-term growth opportunities. As the firm focuses exclusively on immigration, you will work in an exciting, dynamic, and challenging atmosphere alongside people passionate about immigration. Providing world-class client service and industry-leading technology solutions, Fragomen helps clients navigate the complex world of global immigration to better achieve their goals. This position requires candidates to work from our San Francisco office; it is not fully remote.

Responsibilities

• Develop knowledge of the firm, various immigration case types, and client processes.
• Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
• With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
• Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, and escalations to your supervisor.
• Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and the team.
• Understand and contribute to team and individual productivity goals.
• Demonstrate flexibility and initiative.
• Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational, and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.).

Requirements

• Bachelor’s degree, Associate’s degree, Paralegal certification, or experience in a customer-facing or client service-oriented role.
• At least two years of business immigration experience (e.g., paralegal).
• Ability to prioritize, meet deadlines, and escalate case issues to supervisor.
• Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines.
• Experience using various computer systems, including MS Word and Excel.
• Desire to contribute to a positive work environment, collaborate effectively, and promote teamwork.

Benefits

• 22 PTO days + Federal holidays
• Medical, Dental, and Vision plans + FSA & HSA Plans
• 401K plan, with company matching

Pay

A reasonable and good-faith estimate of the current salary range for individuals able to work a hybrid schedule in the San Francisco office is $63,000.00 – $75,000.00. You may also be eligible for benefits, including 401K and paid time off plans.