Senior Business Growth Strategy Consultant - Digital Payments & Supplier Optimization
About This Role
Wells Fargo is seeking a Senior Business Growth Strategy Consultant to join the Global Payments & Liquidity team within Enterprise Functions. This role serves as a trusted advisor to commercial clients, helping them optimize supplier payment strategies, accelerate digital payment adoption, and maximize commercial card and ACH conversion opportunities. The ideal candidate combines strategic thinking, payment industry expertise, and strong relationship management skills to influence decision-makers, drive measurable business outcomes, and manage a complex portfolio of clients. This individual will proactively identify growth opportunities, develop innovative solutions, streamline processes, and collaborate across internal teams to deliver exceptional client experiences.
Client Strategy & Growth
- Serve as a strategic consultant for complex commercial clients, including organizations with multiple business units, divisions, or affiliated entities.
- Identify, develop, and manage a robust pipeline of supplier payment optimization opportunities to drive growth and revenue generation.
- Partner with clients to evaluate payment practices, supplier segmentation strategies, and conversion opportunities across commercial card, virtual card, and ACH payment channels.
- Develop customized digital payment conversion strategies and implementation roadmaps aligned to each client's business objectives.
- Present data-driven recommendations and best practices to executive decision-makers and treasury leaders.
Digital Payment Conversion & Supplier Enablement
- Lead supplier onboarding and digital payment adoption campaigns for new and existing clients.
- Analyze conversion metrics, supplier enrollment performance, and campaign effectiveness to identify opportunities for increased adoption and growth.
- Educate clients on WellsOne Virtual Card capabilities, ACH optimization strategies, supplier acceptance opportunities, and emerging payment trends.
- Leverage supplier analytics, enrollment data, and industry insights to optimize campaign performance and maximize conversion results.
- Collaborate with dedicated supplier enrollment teams, Visa, Mastercard, and internal partners to enhance supplier outreach effectiveness and improve enrollment outcomes.
Relationship Management & Communication
- Facilitate client kickoff meetings, strategy sessions, and ongoing business reviews.
- Build strong partnerships with Treasury Management Sales, Commercial Card, Product, Operations, and Implementation teams to ensure alignment and execution.
- Communicate complex payment strategies clearly and effectively to clients, stakeholders, and executive audiences.
- Establish expectations, manage timelines, and maintain proactive communication throughout the client lifecycle.
- Influence stakeholders and drive action across multiple internal and external parties to achieve desired outcomes.
Portfolio & Project Management
- Manage a large portfolio of concurrent client initiatives while maintaining high service levels and execution quality.
- Prioritize competing demands, establish clear action plans, and proactively address risks or performance gaps.
- Monitor campaign performance, adjust strategies as needed, and communicate baseline updates and recommendations to clients and internal partners.
- Lead or contribute to strategic initiatives focused on automation, process improvement, scalability, and operational excellence.
- Share best practices, innovative ideas, and market intelligence to continuously improve team performance and client outcomes.
Risk & Compliance
- Education clients on payment security best practices, including imposter fraud prevention and account takeover risk mitigation.
- Ensure all activities comply with Wells Fargo policies, regulatory requirements, and risk management standards.
- Maintain a strong understanding of applicable operational, compliance, and governance requirements.