Senior Business Data Scientist, AI/ML, Google Cloud

About the role

The Senior Business Data Scientist role at Google Cloud focuses on leveraging Artificial Intelligence and Machine Learning to drive customer success. The position involves working with large datasets to develop and deploy innovative AI/ML solutions, translating complex data into actionable strategies. As part of a small team, you will tackle challenging business problems and communicate insights to senior executives. This role emphasizes collaboration with stakeholders to identify AI/ML opportunities and enhance capabilities in customer support solutions.

Responsibilities

• Drive customer success at scale by developing predictive, personalized, and proactive customer support solutions.
• Lead the end-to-end development and deployment of advanced AI/ML solutions, focusing on Large Language Models.
• Implement robust evaluation frameworks and metrics for LLMs and AI agents.
• Monitor and maintain deployed LLM and AI agent solutions in production.
• Identify AI/ML opportunities by collaborating with stakeholders to understand business needs.

Requirements

• Master's degree in Statistics, Engineering, Sciences, or a related quantitative discipline, or equivalent practical experience.
• 4 years of experience using analytics to solve product or business problems, including coding in Python, R, or SQL.
• 5 years of experience in a data science role with a focus on machine learning and Natural Language Processing.

Benefits

• Comprehensive health insurance
• 401(k) matching
• Flexible work arrangements

Location: Sunnyvale, CA
Type: Full-time
Posted: 8/5/2026
Pay: $163,000 - $236,000 per year