Senior Business Consultant - Sales/Service Cloud

We currently have a career opportunity for an Senior Business Consultant to join our team, this position is remote. JOB DESCRIPTION We have an opportunity for a Salesforce Senior Business Consultant with expertise in Sales Cloud and Service Cloud. This role can be located anywhere in the United States. You'll get the best of both worlds: the energy and impact of a boutique team with a booming practice, backed by the scale, clients, and career pathways of a global digital consultancy. Perficient is the global AI-first consultancy. We empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what’s possible - while building a career filled with growth, balance, and purpose. REQUIREMENTS - Minimum 2 years experience administering or consulting on the Salesforce platform, with hands-on configuration across Sales Cloud and Service Cloud (flows, approvals, assignment rules, case and opportunity configuration, routing and queues, declarative automation, reporting, user lifecycle management) - Active Salesforce Administrator certification required at minimum - Capable of completing at least 80% of declarative build work Items or assigned work without detailed solution notes, including installing common AppExchange packages, and can execute Solution Architect designs with minimal oversight - Comfortable as a client-facing point person for portions of workshops, requirements sessions, demos, testing, and training, keeping stakeholders aligned and raising risks early - Understands the SOW and can identify risks such as scope creep or unclear requirements, partnering with PMs to propose next steps before issues escalate - Ability to work with clients to proactively identify enhancements and include in a backlog - Basic experience with data migration or transformation tools (e.g., Copado, data loaders) to support deployment and release processes - Understands the purpose of each deliverable, knows where templates live, and can drive documentation creation with minimal guidance - Resourceful problem solver who owns assigned work, seeks guidance appropriately, and delivers predictable quality with minimal oversight - Actively uses AI tools such as Claude to speed up delivery work, including documentation, testing, and requirements synthesis - Ability to mentor junior consultants, including QA on their first iterations of deliverables - Excellent oral and written communication skills, with the ability to take a leadership role when necessary Select work authorization questions to ask when applicants apply 1. Are you legally authorized to work in the United States? 2. Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?