Senior Business Consultant

Responsibilities

• Interact with client, consultatively, to determine project requirements and needs analysis.
• Establish and/or assist client with configuring system parameters and controls based on client’s business practices and processes; recommend best practices; review setup with clients and gain client acceptance.
• Analyze source data files and map data to target application for use by technical resources to develop programs.
• Provide on-site or remote support during client conversions as applicable.
• Test and troubleshoot system configuration and functionality.
• Validate new system input, output, and connectivity. Identify, research, and assist in resolving any issues with technical resources.
• Facilitate converted database validation work sessions with clients as applicable.
• Assess and report risks during project and participate in the development and implementation of mitigation plans.
• Communicate project scope, status, and risks to all stakeholders.
• Record accurate and timely accounting of time spent on project related activities.
• Follow established project, departmental, company procedures and quality standards.
• Follow established project management standards.
• Provide activities related to the management of assigned implementation projects to bring the project to a timely close and transition the client appropriately.
• Complete post-implementation tasks in a timely manner.
• Update internal documentation as applicable.
• Provide subject matter expertise to internal staff including, but not limited to, sales, development, support, training, professional services as needed.
• Conduct software training and/or reinforce prior training to both external clients and internal staff.
• Maintain, enhance, and broaden knowledge and skills of software applications and industry practices.

Qualifications

• Minimum of 5 years of experience in relevant area of expertise, preferably for a financial institution or an industry software company.
• Client facing service experience required.
• Software implementation, support, or training experience strongly preferred.
• Experience with project management disciplines preferred.
• Experience with Teciem products a must, specifically Kondor.