Senior Business Architect, AI Strategy & Transformation

DigiCert is a global leader in intelligent trust, protecting the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management to secure infrastructure, software, devices, messages, AI content, and agents. More than 100,000 organizations, including 90% of the Fortune 500, rely on DigiCert to stop today’s threats and prepare for a quantum-safe future.

About the role

As a Senior Business Transformation Architect, you’ll operate as a lead internal consultant—embedded in business units to identify the highest-impact AI and process opportunities, build business cases, and drive initiatives from pilot to success. This is not an advisory role; you will own problems end-to-end, navigating ambiguity and delivering results without a detailed playbook. The business will rely on you to separate AI hype from reality and architect solutions.

In your first 90 days, you’ll audit the current AI landscape across the company, identify top opportunities, present a recommended roadmap to the executive team, and begin execution.

Responsibilities

• AI Strategy & Architecture (~70%)
  • Lead AI opportunity discovery across business units (Sales, Finance, Support, Engineering, Legal) to identify where intelligence and automation can create measurable value.
  • Build rigorous business cases with projected ROI for AI initiatives; present recommendations to senior leadership and the board.
  • Evaluate AI tools and vendors, architect solution approaches, and manage pilot programs through validation and scale.
  • Partner cross-functionally with Engineering, Security, Legal, and Compliance on technical feasibility, AI governance, and responsible AI practices.
• Business Transformation & Strategy (~30%)
  • Provide senior-level support for major business strategy and architecture initiatives across the transformation portfolio.
  • Lead process discovery, documentation, and solution design for cross-functional improvement programs.
  • Advise on system implementations, vendor selection, and change management strategy for strategic programs.
  • Partner with execution teams to ensure strategic recommendations translate into measurable outcomes.

Requirements

• Background in management consulting, enterprise strategy, business architecture, or AI/digital transformation.
• Track record of owning ambiguous, cross-functional initiatives—scoping messy problems into structured plans and delivering measurable outcomes.
• Proven experience leading business process analysis and optimization—mapping complex workflows, identifying inefficiencies, and designing future-state solutions with measurable impact.
• Broad business architecture acumen, including systems, data, and technical feasibility.
• Experience building and presenting business cases to senior leadership or executive teams.
• Hands-on experience evaluating, implementing, and scaling enterprise AI solutions (LLMs, automation platforms, intelligent workflows).
• Fluency with frontier models and habitual use of AI tools in your own work.

Nice to have

• Experience in SaaS, cybersecurity, or enterprise software environments.
• Familiarity with GTM systems and processes (e.g., Salesforce).
• Product, engineering, or technical experience.
• Founder, co-founder, or early-stage startup experience.
• Active engagement with the AI ecosystem—following weekly developments, reading research blogs, and testing new tools proactively.

What sets this role apart

• Direct impact: Present to the C-suite, shape the AI roadmap, and see your recommendations implemented.
• Dual mandate: Combine AI strategy and business transformation in one role—breadth of consulting with the depth of an in-house position.
• Greenfield opportunity: Build DigiCert’s enterprise AI program from the ground up; create, not inherit, strategy.
• Small team, big leverage: High-trust team where your work directly shapes company direction with autonomy and pace.
• Growth trajectory: Senior IC role today with a clear path to principal-level scope as the AI practice scales.

Benefits

DigiCert offers a competitive benefits package for all full-time employees.