Senior Business Analyst - Salesforce Technology & Business Systems

Job Description

Drive CRM data quality, governance, reporting, and analytics.
Translate business workflows into high-level system designs and object models within Sales Cloud.
Design and optimize Salesforce Sales Cloud solutions using Flow, Reports, Dashboards, Approval Processes, Validation Rules, and other declarative tools.
Partner with developers, architects, and administrators to deliver scalable solutions.
Support enterprise integrations with ERP, CPQ, Marketing Automation, Customer Support, and Data Warehouse platforms.
Evaluate emerging Salesforce capabilities, AI, and automation opportunities.
Validate system functionality through comprehensive User Acceptance Testing (UAT) processes to confirm business alignment.
Deliver vetted functional blueprints to Execution Leads and IT teams to guide the development lifecycle.
Oversee configuration stability to help to ensure technical execution matches high-level strategic objectives.

Requirements

• Experience with Salesforce Sales Cloud, Lightning Experience, Flow Builder
• Reports & Dashboards, Security, Permission Sets
• REST/SOAP APIs and enterprise integration logic
• Experience as a Salesforce Certified Administrator, Salesforce Business Analyst, Salesforce Advanced Administrator, Salesforce Platform App Builder, Salesforce AI Associate
• Bachelor's degree & 5+ years of business analyst experience within the Salesforce platform
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Qualifications

• Preferred Certifications

Pay

Target Base Salary Range: $90,000 - $100,000 USD

Schedule

Experienced

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

About the company

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Company Overview

At Motorola Solutions, everything starts with safety. Our Global Sales Operations team acts as a vital engine supporting our overarching corporate mission of "Solving for Safer." We focus on building modern, efficient, and robust corporate frameworks that empower our sellers, "Helping people be their best in the moments that matter." By standardizing infrastructure and optimizing cross-functional workflows, our team helps to provide the operational foundation required to support critical ecosystems worldwide.

Department Overview

At Motorola Solutions, our Global Sales Operations team supports our corporate mission of "Solving for Safer." We act as a vital engine to build modern, efficient, and robust corporate frameworks that empower our sellers. By standardizing infrastructure and optimizing cross-functional workflows, our team provides the operational foundation required to support critical ecosystems worldwide.