Senior Business Analyst (contract)

About the Company

At BNY, our culture allows us to run our company better and enables you to grow and succeed. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance.

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

About the Role

We are seeking an experienced Senior Business Analyst to support a strategic Corporate Trust transformation initiative. This individual will partner with cross-functional business teams to design the future-state operating model, define business readiness, and establish sustainable business-as-usual (BAU) processes that support a successful implementation. This is a 5-month contract with the potential for extension, located in Lake Mary, FL or New York, NY, or 100% remote for candidates outside those office locations.

Responsibilities

• Operating Model Design: Develop the future-state operating model by defining business processes, governance structures, roles and responsibilities, and support models that enable successful implementation.
• Business Readiness & Operational Planning: Establish Day One readiness by defining operational requirements, communication strategies, issue management processes, ownership models, and escalation procedures.
• Process Analysis & BAU Development: Evaluate current-state processes, identify improvement opportunities, and develop scalable business-as-usual workflows, operational procedures, and support models.
• Stakeholder Engagement: Partner with Transaction Management, Client Service Management, and other cross-functional teams to gather business requirements, facilitate discussions, and align the operating model with organizational needs.
• Documentation & Governance: Produce process maps, operating procedures, governance documentation, RACI matrices, and other operational artifacts that support long-term business success.

Qualifications

• 5+ years of experience in operating model design, business transformation, business analysis, process improvement, or management consulting.
• Experience designing or implementing future-state operating models within complex organizations.
• Strong knowledge of process mapping, workflow design, governance models, and operational readiness planning.
• Experience collaborating with cross-functional stakeholders to gather requirements and drive process improvements.
• Excellent analytical, facilitation, communication, and stakeholder management skills.
• Ability to translate complex business challenges into structured processes and actionable solutions.

Preferred Experience

• Experience supporting digital transformation, enterprise modernization, or platform implementation initiatives.
• Background in Financial Services, Banking, or Corporate Trust.
• Experience developing Target Operating Models (TOM), service models, or operating frameworks.
• Experience facilitating workshops with business leaders and cross-functional teams.
• Familiarity with Business Analyst methodologies, requirements gathering, and change management initiatives.

Why Join Us

Join a high-impact transformation initiative where you'll help shape how the business operates in the future. This role offers the opportunity to define operating models, influence enterprise-wide processes, and collaborate with senior stakeholders across multiple business functions. You'll play a critical role in ensuring organizational readiness for a major digital transformation while gaining exposure to strategic initiatives within a leading global financial institution.

Pay

Pay Rate Range: 80 - 104 USD hourly

Benefits

Optional benefits offering includes medical, dental, vision, and retirement benefits via Tundra Technical Solutions.