Senior Business Analyst - Commercial Insurance - Excess and Surplus

What You'll Do

• Lead the requirements gathering process for complex E&S insurance initiatives—facilitating workshops, interviews, and process mapping sessions with stakeholders.
• Translate business needs into detailed functional specifications, user stories, and acceptance criteria.
• Partner with IT architects and developers to design and deliver end-to-end solutions, from concept through deployment.
• Ensure solutions align with regulatory requirements, underwriting guidelines, and operational best practices in the E&S market.
• Conduct gap analyses and recommend process improvements that leverage technology for maximum impact.
• Serve as a subject matter expert on E&S insurance products, rating, policy issuance, and claims workflows.
• Support testing efforts by developing test cases, validating results, and ensuring solutions meet business expectations.
• Contribute to transformation projects—helping migrate core systems from legacy platforms to modern, cloud-based architectures.
• Mentor junior analysts and contribute to the continuous improvement of our business analysis framework.

What You'll Bring

• 10+ years of business analysis experience, with at least 7 years in the Excess & Surplus insurance domain.
• Proven track record of delivering end-to-end IT solutions in a complex, regulated environment.
• Deep knowledge of E&S insurance processes, including underwriting, policy administration, and claims (claims domain experience is a plus).
• Strong skills in requirements elicitation, process modeling, and documentation (e.g., BPMN, UML).
• Experience with Waterfall, Agile, and Water-Scrum-Fall delivery methods, and the ability to adapt to hybrid approaches.
• Hands-on experience with transformation projects—especially migrating from legacy systems to cloud-based solutions.
• Familiarity with policy administration systems, rating engines, and integration with third-party data providers.
• Exceptional communication skills—able to translate technical concepts into business language and vice versa.
• A collaborative mindset and the ability to influence without direct authority.

Education

• Minimum of a 4-year degree from an accredited institution (Business, Information Systems, or related field preferred).