Senior Benefits Specialist

Position Summary

The Senior Benefits Specialist at Delavan Holdings plays a critical role in shaping, optimizing, and delivering the company's health and welfare benefit programs. This role goes beyond administration to drive strategy, improve outcomes, and influence decisions across a complex and evolving benefits landscape. The ideal candidate balances deep technical expertise with strategic thinking, translating data and trends into recommendations that shape decisions across the organization.

Requirements

• What You'll Do
• Drive Strategy & Continuous Improvement
• Analyze trends, issues, and data to develop recommendations and influence decision-making
• Diagnose root causes of recurring issues and partner with subject matter experts to provide systemic, scalable solutions
• Challenge the status quo and bring forward innovative ideas to improve outcomes
• Lead Cross-Functional Execution
• Partner cross functionally to design and implement benefit programs aligned to Delavan Holdings' strategic priorities and values
• Lead key initiatives such as open enrollment, compliance audits, and vendor implementations with a focus on outcomes going beyond execution
• Influence internal and external stakeholders to drive alignment and achieve results
• Ensure Compliance & Risk Management
• Oversee compliance across ERISA and Section 125 health and welfare programs, ensuring accuracy, audit readiness, and adherence to regulatory requirements
• Proactively identify and mitigate legal, fiduciary, and operational risks
• Lead internal and external audits, including coordination of data requests and stakeholder alignment
• Optimize Operations & Service Delivery
• Lead day-to-day benefits operations with a focus on efficiency, accuracy, and continuous improvement
• Manage and resolve complex escalations by addressing underlying process or system gaps
• Ensure processes are scalable and aligned with business needs
• Provide superior customer service to internal and external cross functional teams

Qualifications

• Required
• Bachelor's degree in HR, Business, or related field (or equivalent experience)
• 5+ years of experience in Benefits, HR, or related field
• Strong knowledge of health and welfare programs, including ERISA and Section 125 regulations
• Demonstrated experience influencing benefit strategy, plan design, or program outcomes
• Experience leading cross-functional initiatives and driving change across stakeholders
• Strong analytical and problem-solving skills, with the ability to translate data into action
• Excellent written and verbal communication and stakeholder management skills
• Experience working with complex benefit ecosystems, including multiple vendors and technologies