Senior Benefits and Leaves Specialist

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs, we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications, and more.

About the role

The Senior Benefits and Leaves Specialist is responsible for administering employee benefits, managing leave programs, and providing expert guidance to employees and management. This role ensures compliance with federal, state, and local regulations while delivering exceptional customer service and supporting the company's total rewards strategy.

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $60k - $65k/year.

Responsibilities

• Administer employee benefits programs, including health, dental, vision, retirement, and wellness plans.
• Manage leave of absence programs, including FMLA, ADA, parental leave, and other statutory leaves.
• Serve as a subject matter expert on employee benefits and leaves policies, ensuring accurate interpretation and application.
• Provide guidance and support to employees and managers regarding benefits and leave options, procedures, and compliance.
• Coordinate with third-party vendors, insurance carriers, and government agencies as needed.
• Maintain accurate records of leave credits, benefits enrollment, and related documentation.
• Ensure compliance with all applicable laws, regulations, and company policies.
• Conduct training sessions and communications to increase awareness of benefits offerings and leave options.
• Stay informed on industry best practices, legislative changes, and emerging trends related to employee benefits and leaves.
• Assist in audits and reporting related to benefits and leave programs.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field and/or at least 5 years of experience in benefits administration, leave management, or a related HR function.
• Strong knowledge of federal and state leave regulations (FMLA, ADA, Paid Leave Laws, etc.).
• Familiarity with benefits administration systems and HRIS platforms (Workday, ADP payroll).
• Excellent communication, interpersonal, and customer service skills.
• Ability to interpret complex policies and regulations.
• Strong organizational and problem-solving skills.
• Ability to handle sensitive information with confidentiality.

Preferred Qualifications

• Experience with benefits vendors and insurance providers.
• Project management skills.
• HR Certification (PHR, HRCI, etc).
• Basic knowledge of Canadian benefits.

Benefits

• A highly competitive compensation and benefits package.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5,000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions, and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

Schedule

This is a full-time position.