Senior AV Installation Technician

About the role

Diversified Diversified is a global leader in audio visual and media innovation, specializing in designing and building the world’s most experiential environments. We serve a global clientele including major media organizations, retailers, sports venues, corporate enterprises, and government agencies. As a Diversified associate, you'll join a mission to create a world without boundaries, where technology connects people and keeps them engaged.

Responsibilities

• Possess all skills from Install Tech and Associate Fabrication Tech job descriptions
• Leads and delegates tasks to install crews, subcontractors, and union trades
• May be required to regularly lead a team on large projects
• Verifies all work complies with Diversified’s and clients QC standards
• Oversee field operations in situations without a dedicated on-site superintendent
• Physical installation of a wide variety of technology into a wide variety of locations
• Execute a variety of cabling terminations for wire and connector types including verifying crew terminations to our standards
• Support the preparation of equipment racks for staging of equipment wire lacing including installation of power strips, grounding bars, jack-fields, etc.
• Able to read and understand functional design drawings and cable riser diagrams
• Able to perform mounting of base build equipment such as monitor mounts, ceiling speakers, microphones and projectors
• Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime and may require overtime and weekend work for extended periods to meet client deadlines
• Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines
• Provides daily feedback to field site supervisor and/or direct manager
• Able to build and wire custom panels from engineering drawings
• Generate cable labels and manage all wire listing activities for cable labels per our standards
• Responsible for tracking and maintaining their toolkit, company vehicles and installation materials inventories
• Keep clean, orderly and well documented. Maintain an on-site job box when applicable
• Responsible for checking in drop shipped items and maintaining on-site materials needed by the crew. Working with the PM to assure timely delivery of on-site equipment and materials
• Responsible for tracking and maintaining their personal licenses, certifications and qualifications
• Maintain daily record of time worked on specific projects for timesheet entry as well as an employee/contractor information log to share with management
• Complexity: This level of technician will be responsible for performing tasks on clients’ job sites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only senior field supervisor in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM
• This position requires the highest level of technical and people skills
• Decision Making Authority: This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions. This position is independent and will need to make onsite decisions on behalf of the PM
• This position requires good diplomacy in working with our clients and other key stakeholders on the job sites
• Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 50% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc
• Safety: Maintain and wear appropriate PPE as the job and tasks require it. Ensure hazards are addressed and rectified in a timely manner

Qualifications

• Five or more years as an installation technician or related industry experience
• Familiarity with a wide range of audio, video and networking equipment
• Knowledgeable of low voltage electrical concepts
• Possess advanced carpentry and/or installation skills
• Proficient use and safety with power tools
• Good verbal communication skills and good customer service skills
• Ability to diagnose, troubleshoot and resolve technical problems
• Must have a valid driver’s license and adhere to our insurance requirements

Desired Skills/Qualifications

• Experienced with LED Video Walls and Builds (Planar, Samsung, Christies, Unilumin, Multi Taction)
• Experienced with leading or managing a team or project
• AVIXA CTS-I Certification is highly desired

What We Offer

• Competitive compensation
• Multiple medical plan options to suit your family’s needs
• Dental (including orthodontic coverage) and vision plans
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401k with Employer Match
• Paid Time Off and Paid Holidays
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
• Commuter Benefits
• And much more