Senior Automation Intake Analyst (UiPath / RPA)

About the role

The RPA Automation Intake Analyst at Raymond James is responsible for evaluating, qualifying, documenting, and prioritizing automation opportunities entering the enterprise automation pipeline. This role serves as the primary intake and assessment function for new automation requests, ensuring opportunities are aligned to enterprise automation standards, technically feasible, scalable, and appropriate for RPA or AI-enabled automation solutions.

Responsibilities

• Serve as the primary intake and assessment resource for automation requests.
• Evaluate and qualify automation opportunities for UiPath RPA, AI/agentic automation, workflow automation, integration, or process redesign.
• Conduct discovery sessions with stakeholders to understand operational processes, pain points, and automation opportunities.
• Document business processes, workflows, BRDs, functional requirements, process flows, and use cases.
• Assess process stability, standardization, technical feasibility, scalability, and operational readiness.
• Partner with developers and solution architects to support requirements clarification, design, testing, and implementation.
• Support automation governance, intake prioritization, and pipeline management activities.
• Identify and prevent low-value or technically unsuitable automations from entering development.
• Support continuous improvement and operational efficiency initiatives across all functions.
• Maintain documentation and analysis standards aligned with enterprise SDLC and governance practices.

Requirements

• Strong understanding of UiPath, RPA concepts, and emerging AI/agentic automation capabilities.
• Experience assessing and qualifying automation opportunities for technical feasibility and business value.
• Strong analytical, problem-solving, and critical-thinking skills.
• Experience documenting business processes, workflows, BRDs, and functional specifications.
• Ability to evaluate when automation, workflow, integration, or process redesign is the appropriate solution.
• Experience supporting enterprise IT Operations or technology-focused initiatives.
• Strong communication and stakeholder engagement skills across technical and non-technical teams.
• Understanding of SDLC, Agile, Waterfall, or hybrid delivery methodologies.
• Ability to support developers through requirements clarification, testing, and implementation activities.
• Ability to manage multiple intake requests and priorities in a fast-paced enterprise environment.

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, or related field and more than five (5) years of relevant experience in business analysis, automation, RPA, IT Operations, or enterprise technology initiatives is preferred.
• Experience supporting enterprise automation programs and working with cross-functional technology teams preferred.

Skills

• Strong understanding of UiPath, RPA concepts, and emerging AI/agentic automation capabilities.
• Experience assessing and qualifying automation opportunities for technical feasibility and business value.
• Strong analytical, problem-solving, and critical-thinking skills.
• Experience documenting business processes, workflows, BRDs, and functional specifications.
• Ability to evaluate when automation, workflow, integration, or process redesign is the appropriate solution.
• Experience supporting enterprise IT Operations or technology-focused initiatives.
• Strong communication and stakeholder engagement skills across technical and non-technical teams.
• Understanding of SDLC, Agile, Waterfall, or hybrid delivery methodologies.
• Ability to support developers through requirements clarification, testing, and implementation activities.
• Ability to manage multiple intake requests and priorities in a fast-paced enterprise environment.

Benefits

• Total compensation includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.
• This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.
• Eligibility for benefits and specific offerings may vary based on position and employment status.

Pay

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.

Schedule

The position follows a hybrid work model, with employees expected to be in the office 50% of the total number of business days in a given month in the St. Petersburg, FL Corporate Office.